Registered from 16 May 2019.
GP practice · independent evidence profile
Great Bridge Health Centre
18 The Great Bridge Centre, Charles Street, West Bromwich, West Midlands, B70 0BF
CQC location RXKH2NHS organisation code Y02701
A registered address may be where care is managed rather than delivered.
ODS code Y02701. Data refreshed 31 August 2026.
Location and contact
18 The Great Bridge Centre, Charles Street, West Bromwich, West Midlands, B70 0BF
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is not always responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Great Bridge Health Centre
Assessment dated 26 November 2024. Published 3 January 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The feedback we received from people was positive. People told us the care they received was good and that they were involved in decisions about their care and treatment. However, we were also told that people could not consistently access a GP in a timely manner. The systems the provider had in place did not consistently support people to access a GP. However, we found that the provider had taken action before our assessment to improve their systems.
GP Patient Survey 2026
What registered patients reported
94 completed questionnaires · 14.4% response rate.
Overall experience was good
Confidence interval 45.6%–71.8%Experience of contacting the practice was good
Confidence interval 36.5%–63.1%Last appointment met the patient’s needs
Confidence interval 65.1%–88%Healthcare professional was good at listening
Confidence interval 64.4%–87.3%Healthcare professional treated the patient with care and concern
Confidence interval 57.3%–81.9%Patient had confidence and trust in the healthcare professional
Confidence interval 70.2%–91.4%Reception and administrative team were helpful
Confidence interval 58.6%–83.8%Contacting the practice by phone was easy
Confidence interval 15.6%–39.8%Contacting the practice through its website was easy
Confidence interval 25.8%–54.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Great Bridge Health Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
19 December 2022Requires improvementCQC rating history
18 April 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.