Registered from 1 January 2022.
GP practice · independent evidence profile
Holmcroft Surgery
Holmcroft Road, Stafford, Staffordshire, ST16 1JG
CQC location RLYX4NHS organisation code M83049
A registered address may be where care is managed rather than delivered.
ODS code M83049. Data refreshed 31 August 2026.
Location and contact
Holmcroft Road, Stafford, Staffordshire, ST16 1JG
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Holmcroft Surgery
Assessment dated 29 October 2024. Published 27 May 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were not always positive about the quality of their care and treatment. Survey results from the National GP Patient Survey 2024 showed that people were not generally satisfied with the services they received. The practice were aware of these results. The practice implemented in house surveys to obtain patient feedback on a regular basis. They formed a working group with patients from the practice and were engaging with the local Healthwatch in order to improve patient satisfaction. There was an active, long standing, patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers listened to their views and engaged well with them.
GP Patient Survey 2026
What registered patients reported
104 completed questionnaires · 24% response rate.
Overall experience was good
Confidence interval 41.2%–68.2%Experience of contacting the practice was good
Confidence interval 36%–63.2%Last appointment met the patient’s needs
Confidence interval 68.6%–90.5%Healthcare professional was good at listening
Confidence interval 55.9%–81.3%Healthcare professional treated the patient with care and concern
Confidence interval 57.1%–82.2%Patient had confidence and trust in the healthcare professional
Confidence interval 62.2%–86.3%Reception and administrative team were helpful
Confidence interval 50.7%–77.1%Contacting the practice by phone was easy
Confidence interval 15.7%–41.2%Contacting the practice through its website was easy
Confidence interval 23.6%–54.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Holmcroft Surgery
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
22 June 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
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