Check My GPCare ratings, made clear
Search by postcode

GP practice · independent evidence profile

Royal Primary Care Clay Cross

Eldon Street, Clay Cross, Chesterfield, Derbyshire, S45 9NR

CQC location RFSX2NHS organisation code C81008
Current overall CQC ratingGoodAssessment dated 9 May 2019
Active registrationRegistered

Registered from 5 September 2017.

Registered addressEldon Street, Clay Cross, Chesterfield, Derbyshire, S45 9NR

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Derby and Derbyshire Integrated Care Board

ODS code C81008. Data refreshed 31 August 2026.

Location and contact

Eldon Street, Clay Cross, Chesterfield, Derbyshire, S45 9NR

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

GP Patient Survey 2026

What registered patients reported

122 completed questionnaires · 31.2% response rate.

48.8%

Overall experience was good

Confidence interval 38.6%–59.1%
34.6%

Experience of contacting the practice was good

Confidence interval 25.4%–45.1%
90.3%

Last appointment met the patient’s needs

Confidence interval 81.9%–95%
84.1%

Healthcare professional was good at listening

Confidence interval 74.8%–90.4%
80.8%

Healthcare professional treated the patient with care and concern

Confidence interval 71%–87.8%
91.1%

Patient had confidence and trust in the healthcare professional

Confidence interval 82.8%–95.6%
64.2%

Reception and administrative team were helpful

Confidence interval 53.5%–73.7%
11.6%

Contacting the practice by phone was easy

Confidence interval 6.3%–20.3%
24.4%

Contacting the practice through its website was easy

Confidence interval 14.3%–38.5%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Royal Primary Care Clay Cross

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

New

No approved community reviews yet.

Be the first to share a useful, factual experience.

Leave a review

Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

29 June 2018Requires improvementCQC rating history
9 May 2019Published CQC reportSee the official record for the report

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.