Registered from 17 May 2022.
GP practice · independent evidence profile
Royal Primary Care Brooklyn
65 Mansfield Road, Heanor, Derbyshire, DE75 7AL
CQC location RFS16NHS organisation code C81052
A registered address may be where care is managed rather than delivered.
ODS code C81052. Data refreshed 31 August 2026.
Location and contact
65 Mansfield Road, Heanor, Derbyshire, DE75 7AL
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Royal Primary Care Brooklyn
Assessment dated 22 January 2025. Published 13 May 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were mostly positive about the quality of their care and treatment however, there was mixed feedback regarding access to appointments. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test supported this. There was an active virtual patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers had made positive changes because of feedback. For example, implementing a new phlebotomy service at the practice and increasing telephone access to the practice through the introduction of a new telephony service.
GP Patient Survey 2026
What registered patients reported
74 completed questionnaires · 16.6% response rate.
Overall experience was good
Confidence interval 41.1%–69.3%Experience of contacting the practice was good
Confidence interval 34%–62.5%Last appointment met the patient’s needs
Confidence interval 67.9%–90.7%Healthcare professional was good at listening
Confidence interval 66.2%–89.5%Healthcare professional treated the patient with care and concern
Confidence interval 61.3%–86.4%Patient had confidence and trust in the healthcare professional
Confidence interval 77.2%–95.9%Reception and administrative team were helpful
Confidence interval 52.6%–79.8%Contacting the practice by phone was easy
Confidence interval 23.4%–51.9%Contacting the practice through its website was easy
Confidence interval 17.7%–52.9%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Royal Primary Care Brooklyn
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
25 April 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
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