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GP practice · independent evidence profile

The Oval Practice

281 Oxlow Lane, Dagenham, RM10 7YU

CQC location 1-9775048645NHS organisation code Y01795
Current overall CQC ratingGoodAssessment dated 16 January 2024
Active registrationRegistered

Registered from 29 October 2020.

Registered address281 Oxlow Lane, Dagenham, RM10 7YU

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS North East London Integrated Care Board

ODS code Y01795. Data refreshed 31 August 2026.

Location and contact

281 Oxlow Lane, Dagenham, RM10 7YU

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

No Approved Rating
0%

The key question has not been fully assessed to give a rating

Effective

Good
75%

This service is effective

Responsive

Evidence requirements partially / not yet scored
11%

The key question has not been fully assessed to give a rating

Safe

Good
75%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for The Oval Practice

Assessment dated 16 January 2024. Published 17 June 2024.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

We did not receive a lot of patient feedback, we asked the practice to share details of CQC Give Feedback on Care process on the practice website, however at the time of the inspection the practice did not have a website, they explained they shared the details via social media platforms. We received 2 negative comments from patients via Give Feedback on Care forms. The practice reviewed feedback from the national patient survey. We also reviewed data provided by the practice and from external sources which showed patients were able to access care, support, and treatment in a timely manner and in a way that met their needs or preferences. The practice also reviewed Friends and Family feedback, any complaints were used to improve practice and procedures. There was an active Patient Participation Group who told us the practice had listened to feedback.

GP Patient Survey 2026

What registered patients reported

92 completed questionnaires · 14.9% response rate.

69%

Overall experience was good

Confidence interval 58.2%–78%
61.7%

Experience of contacting the practice was good

Confidence interval 50.6%–71.7%
83.1%

Last appointment met the patient’s needs

Confidence interval 73%–89.9%
77.6%

Healthcare professional was good at listening

Confidence interval 67%–85.5%
80.8%

Healthcare professional treated the patient with care and concern

Confidence interval 70.4%–88.1%
85.8%

Patient had confidence and trust in the healthcare professional

Confidence interval 76.2%–91.9%
76.7%

Reception and administrative team were helpful

Confidence interval 66.1%–84.7%
53.2%

Contacting the practice by phone was easy

Confidence interval 42.1%–64%
26%

Contacting the practice through its website was easy

Confidence interval 13.7%–43.9%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of The Oval Practice

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

6 October 2017GoodCQC rating history
14 February 2017GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.