Registered from 16 November 2020.
GP practice · independent evidence profile
Plashet Harmony Practice
Old East Ham Memorial Hospital, Shrewsbury Road, London, E7 8QR
CQC location 1-9232011420NHS organisation code F84741
A registered address may be where care is managed rather than delivered.
ODS code F84741. Data refreshed 31 August 2026.
Location and contact
Old East Ham Memorial Hospital, Shrewsbury Road, London, E7 8QR
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Plashet Harmony Practice
Assessment dated 8 January 2025. Published 23 July 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
There was a mixed response in patient survey results, including from the National GP Patient Survey and the NHS Friends and Family Test. Recent survey results showed 55 percent of respondents found it easy to get through to the GP practice by phone and 53 percent of respondents found it easy to contact the GP practice using their website. The survey also showed that 89 percent of patients believed their healthcare professional they saw or spoke to was good at listening to them during their last appointment and 95 percent of respondents believed they were involved as much as they wanted to be in decisions about their care and treatment. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers made positive changes because of feedback.
GP Patient Survey 2026
What registered patients reported
101 completed questionnaires · 14% response rate.
Overall experience was good
Confidence interval 69.1%–74.4%Experience of contacting the practice was good
Confidence interval 58%–63.9%Last appointment met the patient’s needs
Confidence interval 91.8%–94.9%Healthcare professional was good at listening
Confidence interval 90.9%–94.1%Healthcare professional treated the patient with care and concern
Confidence interval 90.4%–93.7%Patient had confidence and trust in the healthcare professional
Confidence interval 94.4%–96.9%Reception and administrative team were helpful
Confidence interval 68%–73.4%Contacting the practice by phone was easy
Confidence interval 52.1%–58%Contacting the practice through its website was easy
Confidence interval 53%–59.5%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Plashet Harmony Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
16 December 2022GoodCQC rating history
19 April 2022Requires improvementCQC rating history
19 August 2021Requires improvementCQC rating history
20 December 2019InadequateCQC rating history
6 June 2019InadequateCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.