Registered from 7 July 2020.
GP practice · independent evidence profile
Lathom House Surgery
Burscough Health Centre, Stanley Court, Lord Street, Burscough, Ormskirk, L40 4LA
A registered address may be where care is managed rather than delivered.
ODS code P81646. Data refreshed 31 August 2026.
Location and contact
Burscough Health Centre, Stanley Court, Lord Street, Burscough, Ormskirk, L40 4LA
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Lathom House Surgery
Assessment dated 8 February 2024. Published 6 September 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Feedback from people using the service was positive. The practice had an active patient participation group (PPG) in place, who represented the views of people who used the service. However, recent patient survey results such as the National GP Patient Survey, showed people's view on accessing services was mixed. A recent patient survey carried out by the practice showed that, although results were mixed 90% of patients said their experience of visiting the practice was very good or good.
GP Patient Survey 2026
What registered patients reported
133 completed questionnaires · 34.4% response rate.
Overall experience was good
Confidence interval 65.6%–72.6%Experience of contacting the practice was good
Confidence interval 72%–78.6%Last appointment met the patient’s needs
Confidence interval 87.5%–92.2%Healthcare professional was good at listening
Confidence interval 80.5%–86.3%Healthcare professional treated the patient with care and concern
Confidence interval 76.4%–82.7%Patient had confidence and trust in the healthcare professional
Confidence interval 87.5%–92.2%Reception and administrative team were helpful
Confidence interval 83.1%–88.4%Contacting the practice by phone was easy
Confidence interval 50.3%–58.1%Contacting the practice through its website was easy
Confidence interval 18%–31.1%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Lathom House Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Regulated activities
Specialisms
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.