Registered from 16 July 2020.
GP practice · independent evidence profile
The Acocks Green Medical Centre
999 Warwick Road, Acocks Green, Birmingham, West Midlands, B27 6QJ
CQC location 1-9104613778NHS organisation code M85736
A registered address may be where care is managed rather than delivered.
ODS code M85736. Data refreshed 31 August 2026.
Location and contact
999 Warwick Road, Acocks Green, Birmingham, West Midlands, B27 6QJ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for The Acocks Green Medical Centre
Assessment dated 13 March 2026. Published 10 July 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were satisfied about the quality of their care and treatment, however results, from the National GP Patient Survey showed the practice was lower than local and national averages in relation to interactions with healthcare professionals. The service was working at an organisational level to improve access to the service by better training for staff and using technology such as telephone automated wait lists. There was a patient participation group (PPG) who represented the views of people using the service. The provider told us that they were encouraging people to join the PPG, and PPG members described a dedicated provider who actively encouraged constructive criticism to enhance service provision.
GP Patient Survey 2026
What registered patients reported
108 completed questionnaires · 14.3% response rate.
Overall experience was good
Confidence interval 50.5%–61.7%Experience of contacting the practice was good
Confidence interval 47.7%–59.2%Last appointment met the patient’s needs
Confidence interval 80.2%–88.9%Healthcare professional was good at listening
Confidence interval 72.1%–82%Healthcare professional treated the patient with care and concern
Confidence interval 68.9%–79.2%Patient had confidence and trust in the healthcare professional
Confidence interval 78.3%–87.3%Reception and administrative team were helpful
Confidence interval 67%–77.4%Contacting the practice by phone was easy
Confidence interval 26%–36.8%Contacting the practice through its website was easy
Confidence interval 33%–46.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The Acocks Green Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
8 November 2023Requires improvementCQC rating history
27 September 2022Requires improvementCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.