Registered from 8 June 2020.
GP practice · independent evidence profile
Rushden Medical Centre
Adnitt Road, Rushden, Northamptonshire, NN10 9TR
CQC location 1-9049098544NHS organisation code K83024
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A registered address may be where care is managed rather than delivered.
Area information from the registered record does not establish who funds or commissions this service. ODS code K83024. Data refreshed 19 October 2026.
Location and contact
Adnitt Road, Rushden, Northamptonshire, NN10 9TR
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is not always responsive
Safe
This service is safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Rushden Medical Centre
Assessment dated 11 March 2026. Published 8 September 2026.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
The results of the National GP Patient Survey found 30% of patients described their overall experience of Rushden Medical Centre as ‘Good’ which was significantly below the national average of 77%. 50% of patients reported the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment which was significantly below the national average of 86%. 52% of patients reported the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment which was below the national average of 87%. 41% of patients found the reception and administrative team at Rushden Medical Centre helpful which was significantly below the national average of 85%. Data shared from the NHS ‘Friends and Family Test’ for April and May 2026 showed 30% and 35% of patients surveyed respectively said they would recommend the practice to friends and family. In addition, 36% and 42% of patients surveyed reported they were ‘Satisfied’ or ‘Very Satisfied’ with the service they received from the practice. As part of CQC’s ‘Give Feedback on Care’ process, we received feedback about their experiences of the practice from 67 patients of which 2 were positive about their experience; and 65 were negative. As part of CQC’s ‘Give Feedback on Care’ process, we received feedback about their experiences of the practice from 67 patients of which 2 were positive about their experience; and 65 were negative. Positive patient feedback included satisfaction with staff helpfulness, efficiency of the care received from clinicians, and access to appointments. Negative feedback included dissatisfaction with access to appointments, staff attitude, issues with the prescription process, and dissatisfaction with the clinical care and treatment received.
GP Patient Survey 2026
What registered patients reported
122 completed questionnaires · 31.5% response rate.
Overall experience was good
Confidence interval 23.6%–36.6%Experience of contacting the practice was good
Confidence interval 18.1%–30.4%Last appointment met the patient’s needs
Confidence interval 56.5%–70.9%Healthcare professional was good at listening
Confidence interval 45%–59.7%Healthcare professional treated the patient with care and concern
Confidence interval 42.9%–57.6%Patient had confidence and trust in the healthcare professional
Confidence interval 61.4%–75.2%Reception and administrative team were helpful
Confidence interval 33.7%–48%Contacting the practice by phone was easy
Confidence interval 10.2%–20.6%Contacting the practice through its website was easy
Confidence interval 4.3%–14%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
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Community experiences
Patient reviews of Rushden Medical Centre
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
21 November 2022Requires improvementCQC rating history
30 June 2022GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.