Registered from 26 May 2020.
GP practice · independent evidence profile
East Cliff Medical Practice
The Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, Kent, CT11 8AD
CQC location 1-8780776156NHS organisation code G82126
A registered address may be where care is managed rather than delivered.
ODS code G82126. Data refreshed 31 August 2026.
Location and contact
The Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, Kent, CT11 8AD
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for East Cliff Medical Practice
Assessment dated 28 February 2024. Published 30 April 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The GP patient survey data regarding access was below the local and/or national England average for some indicators. The practice had reviewed and responded to the GP patient survey data and had taken action to improve including introducing a cloud based call waiting service to assist in managing more efficiently the high volume of incoming calls. They have also identified and invested in supporting services for vulnerable patient groups. Reception staff have received resilience training and care navigation to improve patient experience and improve their outcomes.
Friends and Family data was positive regarding the services with 95% of respondents during December 2023 and January 2024 reporting a very good or good service. The practice also conducted their own patient survey to understand their experiences of making appointments, 95% of respondents reported it to be good or very good. Patients reported high levels of satisfaction when using the EConsult system.
GP Patient Survey 2026
What registered patients reported
87 completed questionnaires · 28.9% response rate.
Overall experience was good
Confidence interval 63.3%–96.4%Experience of contacting the practice was good
Confidence interval 48.8%–89.4%Last appointment met the patient’s needs
Confidence interval 75.7%–99.8%Healthcare professional was good at listening
Confidence interval 68.9%–98.5%Healthcare professional treated the patient with care and concern
Confidence interval 66.9%–98%Patient had confidence and trust in the healthcare professional
Confidence interval 75.5%–99.8%Reception and administrative team were helpful
Confidence interval 67.2%–97.9%Contacting the practice by phone was easy
Confidence interval 23.7%–69.5%Contacting the practice through its website was easy
Confidence interval 24.7%–76.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of East Cliff Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
11 November 2021GoodCQC rating history
29 October 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.