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Purley GP Hub

Purley War Memorial Hospital, 856 Brighton Road, Purley, Surrey, CR8 2YL

CQC location 1-8490260324
Current overall CQC ratingGoodAssessment dated 22 April 2025
Active registrationRegistered

Registered from 1 May 2020.

Registered addressPurley War Memorial Hospital, 856 Brighton Road, Purley, Surrey, CR8 2YL

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS South West London Integrated Care Board

Organisation code not recorded. Data refreshed 31 August 2026.

Location and contact

Purley War Memorial Hospital, 856 Brighton Road, Purley, Surrey, CR8 2YL

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Purley GP Hub

Assessment dated 22 April 2025. Published 15 September 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

Patients and family with them were all positive about the service and said staff treated them with warmth and kindness. They felt care and treatment was effective and reduced the need for them to seek care elsewhere. Patients said they were seen quickly when they arrived and given enough information about next steps in their care and treatment. Feedback from patients through surveys was consistently positive and people appreciated rapid access to services when there were limited other options, and their registered GP could not offer an appointment. Negative comments reflected people’s frustrations with the wider health system and commissioning arrangements.

GP Patient Survey 2026

What registered patients reported

Practice-level results will appear when an ODS match is available.

No 2026 practice-level survey result is matched to this record yet. This can happen for non-GP services, closed or newly registered practices, or records without a matching NHS organisation code.

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Purley GP Hub

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/GpsUrgent care centres

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

16 May 2022GoodCQC rating history
11 September 2018GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.