Registered from 8 January 2020.
GP practice · independent evidence profile
Mayfield Medical Centre
Croyde Close, Farnborough, Hampshire, GU14 8UE
CQC location 1-8007701144NHS organisation code J82181
A registered address may be where care is managed rather than delivered.
ODS code J82181. Data refreshed 31 August 2026.
Location and contact
Croyde Close, Farnborough, Hampshire, GU14 8UE
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is not always safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Mayfield Medical Centre
Assessment dated 4 February 2026. Published 17 June 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Feedback about people’s experience of care and treatment was mixed. The results of the National GP Patient Survey from 2025 showed people’s overall experience of the service and their experience contacting the service was below national averages. The service had made changes to improve overall access and experiences for people since the results of the 2025 survey were published. More recent survey results from the service’s NHS Friends and Family Test (FFT) in February 2026 were positive. The service had a patient participation group (PPG) to represent the views of people using the service. Representatives of the PPG described how the group was seeking to increase its membership to be more representative of the practice population and how they had supported the launch of a new online request system.
GP Patient Survey 2026
What registered patients reported
85 completed questionnaires · 21.2% response rate.
Overall experience was good
Confidence interval 56.9%–76.9%Experience of contacting the practice was good
Confidence interval 55.1%–75.8%Last appointment met the patient’s needs
Confidence interval 79.8%–94.5%Healthcare professional was good at listening
Confidence interval 76.6%–92.5%Healthcare professional treated the patient with care and concern
Confidence interval 72.5%–89.9%Patient had confidence and trust in the healthcare professional
Confidence interval 83.8%–96.6%Reception and administrative team were helpful
Confidence interval 75.7%–91.5%Contacting the practice by phone was easy
Confidence interval 51.6%–72.9%Contacting the practice through its website was easy
Confidence interval 25.5%–54.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Mayfield Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
31 January 2019GoodCQC rating history
29 March 2018Requires improvementCQC rating history
27 December 2017Inspected but not ratedCQC rating history
18 August 2017Requires improvementCQC rating history
2 February 2017Requires improvementCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.