Registered from 2 December 2019.
Doctors / GP services · independent evidence profile
Sapphire Clinics (London) Limited
10 Harley Street, London, W1G 9PF
A registered address may be where care is managed rather than delivered.
Area information from the registered record does not establish who funds or commissions this service. Organisation code not recorded. Data refreshed 19 October 2026.
Location and contact
10 Harley Street, London, W1G 9PF
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is exceptionally well-led
Latest published evidence
Ongoing Assessment for Sapphire Clinics (London) Limited
Assessment dated 24 May 2024. Published 10 February 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
We did not speak directly with patients during this assessment. However, we reviewed the clinic’s internal patient survey and feedback provided to a social media platform. We found people were mostly positive about their experience of care and treatment at the clinic. However, we noted that some respondents on the social media platforms had given negative feedback citing the clinic’s reluctance to give refunds and/or significant delays in processing refunds even when they had been agreed. CQC had also received some direct feedback prior to the inspection in relation to this.
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Community experiences
Patient reviews of Sapphire Clinics (London) Limited
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Regulated activities
Specialisms
Published record
Rating and report history
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Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.