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GP practice · independent evidence profile

Sapphire Clinics (London) Limited

10 Harley Street, London, W1G 9PF

CQC location 1-7773710913
Current overall CQC ratingGoodAssessment dated 24 May 2024
Active registrationRegistered

Registered from 2 December 2019.

Registered address10 Harley Street, London, W1G 9PF

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS West and North London Integrated Care Board

Organisation code not recorded. Data refreshed 31 August 2026.

Location and contact

10 Harley Street, London, W1G 9PF

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
80%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Outstanding
89%

This service is exceptionally well-led

Latest published evidence

Ongoing Assessment for Sapphire Clinics (London) Limited

Assessment dated 24 May 2024. Published 10 February 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

We did not speak directly with patients during this assessment. However, we reviewed the clinic’s internal patient survey and feedback provided to a social media platform. We found people were mostly positive about their experience of care and treatment at the clinic. However, we noted that some respondents on the social media platforms had given negative feedback citing the clinic’s reluctance to give refunds and/or significant delays in processing refunds even when they had been agreed. CQC had also received some direct feedback prior to the inspection in relation to this.

GP Patient Survey 2026

What registered patients reported

Practice-level results will appear when an ODS match is available.

No 2026 practice-level survey result is matched to this record yet. This can happen for non-GP services, closed or newly registered practices, or records without a matching NHS organisation code.

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Sapphire Clinics (London) Limited

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Treatment of disease, disorder or injury

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

26 July 2021GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.