Registered from 18 September 2019.
GP practice · independent evidence profile
Hornchurch Healthcare
58b Billet Lane, Hornchurch, Essex, RM11 1XA
CQC location 1-7530575270NHS organisation code F82055
A registered address may be where care is managed rather than delivered.
ODS code F82055. Data refreshed 31 August 2026.
Location and contact
58b Billet Lane, Hornchurch, Essex, RM11 1XA
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Hornchurch Healthcare
Assessment dated 30 January 2024. Published 23 February 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The GP patient survey data regarding access showed a significant positive variation regarding access to the practice by phone and a trending towards positive variation regarding the overall experience of making an appointment. The remaining 2 indicators were considered comparable to the England average; however they were both had higher percentages. CQC received positive feedback from 327 patients via Give Feedback on Care at the point of the practice last inspection in May 2022. The practice had reviewed and responded to the GP patient survey data including identifying trends over time and had taken action to improve.
GP Patient Survey 2026
What registered patients reported
109 completed questionnaires · 22.9% response rate.
Overall experience was good
Confidence interval 76.9%–94.5%Experience of contacting the practice was good
Confidence interval 69.2%–90%Last appointment met the patient’s needs
Confidence interval 86.4%–98.9%Healthcare professional was good at listening
Confidence interval 82.1%–97.2%Healthcare professional treated the patient with care and concern
Confidence interval 84.5%–98.2%Patient had confidence and trust in the healthcare professional
Confidence interval 88.9%–99.5%Reception and administrative team were helpful
Confidence interval 79.6%–95.9%Contacting the practice by phone was easy
Confidence interval 70.8%–91%Contacting the practice through its website was easy
Confidence interval 41.7%–78.3%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Hornchurch Healthcare
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Community services - HealthcareDoctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
14 June 2022GoodCQC rating history
19 January 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.