Registered from 13 September 2019.
GP practice · independent evidence profile
Knoll Medical Practice
Orpington Health & Wellbeing Centre, 19 Homefield Rise, Orpington, BR6 0FE
CQC location 1-7508002960NHS organisation code G84032
A registered address may be where care is managed rather than delivered.
ODS code G84032. Data refreshed 31 August 2026.
Location and contact
Orpington Health & Wellbeing Centre, 19 Homefield Rise, Orpington, BR6 0FE
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Knoll Medical Practice
Assessment dated 1 December 2025. Published 11 May 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Patients were positive about the quality of their care and treatment. Feedback collected for the National GP Patient Survey between January and March 2025 showed some patient satisfaction below local and national averages. The practice had taken action as a result and data collected more recently and survey results carried out by the practice indicated improvements had been made. Feedback from the NHS Friends and Family Test, showed patients were satisfied with services. There was a patient participation group (PPG) who represented the views of patients using the service. Members were able to communicate via a group messaging service to express opinions and for the practice to share relevant updates.
GP Patient Survey 2026
What registered patients reported
113 completed questionnaires · 32.6% response rate.
Overall experience was good
Confidence interval 53.6%–79.6%Experience of contacting the practice was good
Confidence interval 50.5%–77.9%Last appointment met the patient’s needs
Confidence interval 73.5%–93.8%Healthcare professional was good at listening
Confidence interval 63.4%–87.7%Healthcare professional treated the patient with care and concern
Confidence interval 63.3%–87.6%Patient had confidence and trust in the healthcare professional
Confidence interval 74.3%–94.4%Reception and administrative team were helpful
Confidence interval 71.4%–92.6%Contacting the practice by phone was easy
Confidence interval 22.1%–50.5%Contacting the practice through its website was easy
Confidence interval 38.8%–69.7%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Knoll Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
26 July 2022GoodCQC rating history
31 May 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.