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GP practice · independent evidence profile

Richmond Road Medical Centre

136 Richmond Road, London, E8 3HN

CQC location 1-7375332347NHS organisation code F84035
Current overall CQC ratingOutstandingAssessment dated 10 November 2025
Active registrationRegistered

Registered from 21 August 2019.

Registered address136 Richmond Road, London, E8 3HN

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS North East London Integrated Care Board

ODS code F84035. Data refreshed 31 August 2026.

Location and contact

136 Richmond Road, London, E8 3HN

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
85%

This service is caring

Effective

Outstanding
88%

This service is exceptionally effective

Responsive

Outstanding
93%

This service is exceptionally responsive

Safe

Good
84%

This service is safe

Well-led

Outstanding
93%

This service is exceptionally well-led

Latest published evidence

Ongoing Assessment for Richmond Road Medical Centre

Assessment dated 10 November 2025. Published 2 July 2026.

What CQC reported

The service is performing exceptionally well.

People’s experience

People were positive about the quality of their care and treatment. Recent survey results, including from the national GP Patient Survey, showed people were satisfied with the services. There was an active patient participation group (PPG) who represented the views of people using the service. A representative from the PPG described how the provider made positive changes because of feedback, such as implementing a new appointment system to improve patient access and their experience of contacting the service.

GP Patient Survey 2026

What registered patients reported

91 completed questionnaires · 9.1% response rate.

87.4%

Overall experience was good

Confidence interval 49.9%–98%
85%

Experience of contacting the practice was good

Confidence interval 47.4%–97.3%
94.3%

Last appointment met the patient’s needs

Confidence interval 56.6%–99.5%
91.9%

Healthcare professional was good at listening

Confidence interval 53.5%–99.1%
88.3%

Healthcare professional treated the patient with care and concern

Confidence interval 50%–98.3%
94.2%

Patient had confidence and trust in the healthcare professional

Confidence interval 56.4%–99.5%
97.3%

Reception and administrative team were helpful

Confidence interval 60.3%–99.9%
82.5%

Contacting the practice by phone was easy

Confidence interval 44.4%–96.5%
67.3%

Contacting the practice through its website was easy

Confidence interval 24.6%–92.9%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Richmond Road Medical Centre

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injuryDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

19 July 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.