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GP practice · independent evidence profile

Dudley Wood Surgery

10 Quarry Road, Dudley, West Midlands, DY2 0EF

CQC location 1-7315549388NHS organisation code Y02212
Current overall CQC ratingGoodAssessment dated 22 February 2024
Active registrationRegistered

Registered from 9 August 2019.

Registered address10 Quarry Road, Dudley, West Midlands, DY2 0EF

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Black Country Integrated Care Board

ODS code Y02212. Data refreshed 31 August 2026.

Location and contact

10 Quarry Road, Dudley, West Midlands, DY2 0EF

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Responsive

Good
68%

This service is responsive

Well-led

Good
75%

This service is well-led

Safe

Good
69%

This service is safe

Caring

Good
62%

This service is caring

Effective

Good
71%

This service is effective

Latest published evidence

Ongoing Assessment for Dudley Wood Surgery

Assessment dated 22 February 2024. Published 6 June 2024.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

We recognise the pressure that practices are currently working under, and the efforts staff are making to maintain levels of access for their patients. At the same time, our strategy makes a commitment to deliver regulation driven by people’s needs and experiences of care.

At our previous inspection we found that patients could not always access appointments in a timely way and there had been a reduction in patient satisfaction in the length of time to make an appointment. At this assessment the provider had taken address to address the shortfalls found. They was installing a new telephone system and had recruited additional staff to respond and meet people’s needs. The practice website had been updated and there were online appointments available. Results from the National GP Patient Survey showed the practice were in line with local and national averages in the overall experience of making an appointment. People told us the care they received was good and that they were involved in decisions about their care and treatment.

GP Patient Survey 2026

What registered patients reported

82 completed questionnaires · 16.7% response rate.

61.5%

Overall experience was good

Confidence interval 56.1%–66.7%
52.1%

Experience of contacting the practice was good

Confidence interval 46.7%–57.5%
77.6%

Last appointment met the patient’s needs

Confidence interval 72.7%–81.8%
73.9%

Healthcare professional was good at listening

Confidence interval 68.8%–78.5%
72.4%

Healthcare professional treated the patient with care and concern

Confidence interval 67.2%–77.2%
82.5%

Patient had confidence and trust in the healthcare professional

Confidence interval 77.7%–86.4%
68.3%

Reception and administrative team were helpful

Confidence interval 62.9%–73.2%
56.7%

Contacting the practice by phone was easy

Confidence interval 51.1%–62.1%
60.8%

Contacting the practice through its website was easy

Confidence interval 54%–67.2%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Dudley Wood Surgery

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

19 January 2024InadequateCQC rating history
17 December 2020GoodCQC rating history
13 March 2020InadequateCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.