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GP practice · independent evidence profile

Modality East Surrey Medical Practice

Wheelers Lane, Smallfield, Horley, Surrey, RH6 9PT

CQC location 1-7018429556NHS organisation code H81638
Current overall CQC ratingGoodAssessment dated 28 November 2016
Active registrationRegistered

Registered from 18 June 2019.

Registered addressWheelers Lane, Smallfield, Horley, Surrey, RH6 9PT

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Surrey and Sussex Integrated Care Board

ODS code H81638. Data refreshed 31 August 2026.

Location and contact

Wheelers Lane, Smallfield, Horley, Surrey, RH6 9PT

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

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GP Patient Survey 2026

What registered patients reported

95 completed questionnaires · 24.5% response rate.

75.5%

Overall experience was good

Confidence interval 30.9%–95.5%
79.5%

Experience of contacting the practice was good

Confidence interval 33.2%–96.8%
87.1%

Last appointment met the patient’s needs

Confidence interval 38.7%–98.6%
86.1%

Healthcare professional was good at listening

Confidence interval 37.7%–98.5%
85.6%

Healthcare professional treated the patient with care and concern

Confidence interval 37.5%–98.3%
89.9%

Patient had confidence and trust in the healthcare professional

Confidence interval 40.6%–99.2%
91.3%

Reception and administrative team were helpful

Confidence interval 42.4%–99.3%
63.1%

Contacting the practice by phone was easy

Confidence interval 21.4%–91.5%
59.8%

Contacting the practice through its website was easy

Confidence interval 15.1%–92.6%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Modality East Surrey Medical Practice

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

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Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.