Registered from 17 April 2013.
GP practice · independent evidence profile
Pudding Pie Lane Surgery
Pudding Pie Lane, Langford, Bristol, BS40 5EL
CQC location 1-668577726NHS organisation code L81086
A registered address may be where care is managed rather than delivered.
ODS code L81086. Data refreshed 31 August 2026.
Location and contact
Pudding Pie Lane, Langford, Bristol, BS40 5EL
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is not always safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Pudding Pie Lane Surgery
Assessment dated 13 February 2024. Published 10 October 2024.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
We received feedback from care homes where people live who were positive about their interactions with the practice when supporting people to access care and treatment. We reviewed data provided by the practice and from external sources which showed patients felt listened to, involved and had confidence and trust in the last healthcare professional they saw at the practice. However, responses from the GP Patient Survey indicated patients were not always able to access care, support, and treatment in a timely manner and in a way that met their needs or preferences.
GP Patient Survey 2026
What registered patients reported
182 completed questionnaires · 34.5% response rate.
Overall experience was good
Confidence interval 56.4%–84.7%Experience of contacting the practice was good
Confidence interval 54.4%–83.2%Last appointment met the patient’s needs
Confidence interval 73.4%–95.3%Healthcare professional was good at listening
Confidence interval 71.5%–94.3%Healthcare professional treated the patient with care and concern
Confidence interval 71.4%–94.3%Patient had confidence and trust in the healthcare professional
Confidence interval 81.7%–98.6%Reception and administrative team were helpful
Confidence interval 73.6%–95.7%Contacting the practice by phone was easy
Confidence interval 43.5%–75.7%Contacting the practice through its website was easy
Confidence interval 31.5%–69.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Pudding Pie Lane Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
23 August 2018GoodCQC rating history
23 October 2017Requires improvementCQC rating history
23 April 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.