Registered from 1 April 2013.
GP practice · independent evidence profile
Dr AK Gupta's Practice
Springfield Surgery, 102 Bolton Road, Darwen, Lancashire, BB3 1BZ
CQC location 1-655795310NHS organisation code P81633
A registered address may be where care is managed rather than delivered.
ODS code P81633. Data refreshed 31 August 2026.
Location and contact
Springfield Surgery, 102 Bolton Road, Darwen, Lancashire, BB3 1BZ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Dr AK Gupta's Practice
Assessment dated 15 May 2026. Published 11 June 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience of the service. We did this by reviewing feedback that was available to us. People were usually positive about the quality of their care and treatment, saying staff treated them with kindness and compassion. The 2025 National GP Patient Survey showed most people were satisfied, with 83% of patients saying they had a good overall experience of the practice. This was compared to 78% locally and 75% nationally. Recent Friends and Family Test results were also positive.
GP Patient Survey 2026
What registered patients reported
114 completed questionnaires · 26.3% response rate.
Overall experience was good
Confidence interval 83.5%–89.9%Experience of contacting the practice was good
Confidence interval 85.4%–91.5%Last appointment met the patient’s needs
Confidence interval 88.7%–94.1%Healthcare professional was good at listening
Confidence interval 87.7%–93.4%Healthcare professional treated the patient with care and concern
Confidence interval 87.2%–93%Patient had confidence and trust in the healthcare professional
Confidence interval 93%–97.1%Reception and administrative team were helpful
Confidence interval 92.7%–96.8%Contacting the practice by phone was easy
Confidence interval 83.8%–90.4%Contacting the practice through its website was easy
Confidence interval 56.7%–75.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Dr AK Gupta's Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
17 January 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.