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GP practice · independent evidence profile

Pearl Medical Practice

116 Chaplin Road, Wembley, Middlesex, HA0 4UZ

CQC location 1-6539903687NHS organisation code E84701
Current overall CQC ratingGoodAssessment dated 18 June 2024
Active registrationRegistered

Registered from 1 April 2019.

Registered address116 Chaplin Road, Wembley, Middlesex, HA0 4UZ

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS West and North London Integrated Care Board

ODS code E84701. Data refreshed 31 August 2026.

Location and contact

116 Chaplin Road, Wembley, Middlesex, HA0 4UZ

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
70%

This service is caring

Effective

Good
79%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
79%

This service is well-led

Latest published evidence

Ongoing Assessment for Pearl Medical Practice

Assessment dated 18 June 2024. Published 4 February 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

The national GP patient survey (2024) results were in line with or above the England average for questions relating to both access and experience. The service engaged with people through its Patient Participation Group (PPG) and used internal surveys to assess aspects of the service. Feedback from people who participated in this assessment was wholly positive. People told us the practice provided an excellent service, they were listened to and treated promptly. People mentioned that the GPs took particular care with family members with more complex needs, for example taking the time to treat them with respect and to meet people’s individual needs and preferences.

GP Patient Survey 2026

What registered patients reported

110 completed questionnaires · 15.5% response rate.

85.2%

Overall experience was good

Confidence interval 80.7%–88.7%
89.4%

Experience of contacting the practice was good

Confidence interval 85.4%–92.4%
93.6%

Last appointment met the patient’s needs

Confidence interval 89.9%–95.9%
93.2%

Healthcare professional was good at listening

Confidence interval 89.7%–95.6%
89.2%

Healthcare professional treated the patient with care and concern

Confidence interval 85.1%–92.3%
97.2%

Patient had confidence and trust in the healthcare professional

Confidence interval 94.5%–98.6%
90.8%

Reception and administrative team were helpful

Confidence interval 86.9%–93.6%
86.3%

Contacting the practice by phone was easy

Confidence interval 81.8%–89.8%
73.7%

Contacting the practice through its website was easy

Confidence interval 66.4%–80%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Pearl Medical Practice

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injuryDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

25 October 2021Requires improvementCQC rating history
25 March 2020Requires improvementCQC rating history
14 December 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.