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Dentist · independent evidence profile

Tooth Booth - Swanley

3 The Mall, London Road, Swanley, BR8 7WL

CQC location 1-6430801705
Dental service · overall ratingNot rated by CQCAssessment dated 22 December 2025

Dental inspection findings, not an overall rating: CQC does not give overall ratings to dental services. Published inspection findings and reports are shown where available; absence of a rating is not a judgement about quality. How CQC checks dental services ↗

Active registrationRegistered

Registered from 12 February 2019.

Registered address3 The Mall, London Road, Swanley, BR8 7WL

A registered address may be where care is managed rather than delivered.

Health-system areaNHS Kent and Medway Integrated Care Board

Area information from the registered record does not establish who funds or commissions this service. Organisation code not recorded. Data refreshed 19 October 2026.

Location and contact

3 The Mall, London Road, Swanley, BR8 7WL

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Regulations met
0%

The service has met the regulations

Effective

Regulations met
0%

The service has met the regulations

Responsive

Regulations met
0%

The service has met the regulations

Safe

Regulations met
0%

The service has met the regulations

Well-led

Regulations met
0%

The service has met the regulations

Latest published evidence

Ongoing Assessment for Tooth Booth - Swanley

Assessment dated 22 December 2025. Published 23 September 2026.

What CQC reported

Not applicable

People’s experience

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. The practice made our questionnaires available to patients, and we received 3 responses. Overall, patient feedback provided a positive view of the dental team and care provided by the practice. The practice also collected patient feedback through its own feedback processes, the NHS Friends and Family Test and online reviews. Responses from June and July 2026 showed 86% of patients were either likely or extremely likely to recommend the practice to friends and family. Patients commented positively on the professionalism and friendliness of staff. Comments included, “Very professional and very friendly practice,” and “Great service and very friendly staff.” One patient described reception staff as “absolutely lovely, kind and very helpful” and said they appreciated how “welcoming, respectful and professional” they were. Patients highlighted the care and support they received. Comments included, “On time, sympathetic, quick and pain free, I trust them implicitly,” and “Patient with my 1-year-old and so kind with her.” Patients also commented positively on communication and involvement in their care. Feedback included, “Dentist listened to me,” and “Friendly, thoughtful, caring. Took time to explain and advise despite short time frame.” Another patient described the practice as “Welcoming, informative, not pushy with offering treatments, we felt looked after, had time to answer any concerns and questions.” Patients commented positively on the practice environment. One patient said, “The receptionist and dentists are all very pleasant and the premises are clean and tidy.” A small number of comments identified areas for improvement, including appointment waiting times, access to urgent care and the cost of some treatments. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.

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Community experiences

Patient reviews of Tooth Booth - Swanley

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Dentist

Regulated activities

Treatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.

Tooth Booth - Swanley — CQC inspection findings