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GP practice · independent evidence profile

The Practice St Albans

Hucknall Lane, Nottingham, Nottinghamshire, NG6 8AQ

CQC location 1-626549172NHS organisation code C84004
Current overall CQC ratingGoodAssessment dated 13 January 2026
Active registrationRegistered

Registered from 1 April 2013.

Registered addressHucknall Lane, Nottingham, Nottinghamshire, NG6 8AQ

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Nottingham and Nottinghamshire Integrated Care Board

ODS code C84004. Data refreshed 31 August 2026.

Location and contact

Hucknall Lane, Nottingham, Nottinghamshire, NG6 8AQ

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
0%

This service is caring

Effective

Good
0%

This service is effective

Responsive

Good
0%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
0%

This service is well-led

Latest published evidence

Ongoing Assessment for The Practice St Albans

Assessment dated 13 January 2026. Published 2 March 2026.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

We did not speak to patients during this assessment. The most recent National GP Patient Survey results showed 43% of respondents described their overall experience of this GP practice as good, compared to a local average of 74% and national average of 75%. Feedback received by CQC in the last 12 months showed some people found it difficult to get appointments. The practice told us they had responded to feedback from patient’s by instigating patient education on using their appointments online application and clinicians worked with the triage team, enabling them to advise and respond quickly to requests.

GP Patient Survey 2026

What registered patients reported

82 completed questionnaires · 16.1% response rate.

47%

Overall experience was good

Confidence interval 29.7%–65.2%
49.2%

Experience of contacting the practice was good

Confidence interval 31.5%–67.1%
72.1%

Last appointment met the patient’s needs

Confidence interval 52.4%–85.8%
77.7%

Healthcare professional was good at listening

Confidence interval 58.5%–89.6%
77.3%

Healthcare professional treated the patient with care and concern

Confidence interval 58.2%–89.3%
80.4%

Patient had confidence and trust in the healthcare professional

Confidence interval 61.4%–91.4%
54%

Reception and administrative team were helpful

Confidence interval 35.4%–71.6%
32.5%

Contacting the practice by phone was easy

Confidence interval 17.7%–51.9%
47.1%

Contacting the practice through its website was easy

Confidence interval 25.1%–70.2%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of The Practice St Albans

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

15 December 2022GoodCQC rating history
23 October 2019GoodCQC rating history
13 September 2018Requires improvementCQC rating history
6 February 2018InadequateCQC rating history
30 March 2017Requires improvementCQC rating history
18 August 2016Requires improvementCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.