Registered from 17 January 2019.
GP practice · independent evidence profile
Bevan Medical Group Surgery
Bevan Grove, Shotton Colliery, Durham, DH6 2LQ
CQC location 1-6248856873NHS organisation code A83616
A registered address may be where care is managed rather than delivered.
ODS code A83616. Data refreshed 31 August 2026.
Location and contact
Bevan Grove, Shotton Colliery, Durham, DH6 2LQ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Bevan Medical Group Surgery
Assessment dated 2 February 2026. Published 10 April 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. According to the 2025 National GP Patient Survey, 95% of patients who responded reported a good overall experience with the practice, above the national average of 75%. Additionally, 98% of those who responded said the healthcare professionals they saw or spoke with treated them with care and concern, which was above the national average of 86%. The practice was also recognised by NHS North East and North Cumbria as one of the highest‑scoring practices in the North East and Yorkshire region in the 2025 GP Patient Survey. This reflected positive patient experience reported through the survey. Between January 2025 and January 2026, 1,638 patients responded to the Friends and Family Test. Feedback was positive, with over 92% of respondents rating the service as good or very good. Staff from the aligned care home provided feedback regarding the standard of care delivered by the practice to their residents, noting that the care received from the surgery met their residents’ needs. The practice had recently re‑established its Patient Participation Group (PPG), with the first meeting taking place around 6 weeks before the assessment after a period of approximately 2 years without meetings. Feedback from PPG members was positive. Patients reported that the initial meeting was useful and informative, giving them a better understanding of the range of services available. Members felt able to contribute items for discussion and noted that the practice welcomed their involvement. PPG members also reported good personal experiences of care at the practice, including positive interactions with staff and no difficulties in accessing appointments when needed. A PPG member highlighted the work of the practice social worker as particularly valuable. Another noted that the meeting had increased awareness of support services, such as smoking cessation and the practice‑linked foodbank.
GP Patient Survey 2026
What registered patients reported
71 completed questionnaires · 18.5% response rate.
Overall experience was good
Confidence interval 60.8%–93.6%Experience of contacting the practice was good
Confidence interval 73%–98.5%Last appointment met the patient’s needs
Confidence interval 76.2%–99.4%Healthcare professional was good at listening
Confidence interval 80.6%–99.9%Healthcare professional treated the patient with care and concern
Confidence interval 72.8%–98.5%Patient had confidence and trust in the healthcare professional
Confidence interval 79.1%–99.8%Reception and administrative team were helpful
Confidence interval 77.7%–99.6%Contacting the practice by phone was easy
Confidence interval 68.6%–97.2%Contacting the practice through its website was easy
Confidence interval 36.3%–95.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Bevan Medical Group Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
16 July 2019GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
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