Registered from 19 December 2018.
GP practice · independent evidence profile
Park Avenue Medical Centre
166-168, Park Avenue North, Northampton, NN3 2HZ
CQC location 1-6186854270NHS organisation code K83042
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A registered address may be where care is managed rather than delivered.
Area information from the registered record does not establish who funds or commissions this service. ODS code K83042. Data refreshed 19 October 2026.
Location and contact
166-168, Park Avenue North, Northampton, NN3 2HZ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Park Avenue Medical Centre
Assessment dated 27 January 2026. Published 19 October 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The practice encouraged and used feedback from people to improve services. Both verbal and written complaints were investigated and used to drive improvement. Feedback from the NHS Friends and Family Test was positive, with 91% of respondents (301 of 330 responses) in June 2026 rating their experience as good or very good. People we spoke with were positive about the quality of care and treatment they received. Results from the National GP Patient Survey published in July 2026 showed people were generally satisfied with the service, with scores broadly in line with local and national averages. For example, 91% of patients reported having confidence and trust in the healthcare professional they saw or spoke to at their last appointment, compared with a national average of 93%. The practice did not have an active patient participation group (PPG). Leaders told us the previous longstanding group had ceased during the COVID-19 pandemic. Evidence reviewed showed the practice was actively seeking to establish a new PPG. Leaders described plans to increase patient engagement through targeted contact with specific patient groups.
GP Patient Survey 2026
What registered patients reported
112 completed questionnaires · 26% response rate.
Overall experience was good
Confidence interval 55%–79.8%Experience of contacting the practice was good
Confidence interval 55%–79.7%Last appointment met the patient’s needs
Confidence interval 79.1%–96%Healthcare professional was good at listening
Confidence interval 69.4%–90.5%Healthcare professional treated the patient with care and concern
Confidence interval 73.6%–93.2%Patient had confidence and trust in the healthcare professional
Confidence interval 79.3%–96.1%Reception and administrative team were helpful
Confidence interval 68%–89.4%Contacting the practice by phone was easy
Confidence interval 31.8%–58.3%Contacting the practice through its website was easy
Confidence interval 43.8%–73.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
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Community experiences
Patient reviews of Park Avenue Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.