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GP practice · independent evidence profile

GP at hand

139 Lillie Road, London, SW6 7SX

CQC location 1-6129587714NHS organisation code E85124
Current overall CQC ratingGoodAssessment dated 21 May 2019
Active registrationRegistered

Registered from 29 January 2019.

Registered address139 Lillie Road, London, SW6 7SX

A registered address may be where care is managed rather than delivered.

ContactNot recorded
Responsible health systemNHS West and North London Integrated Care Board

ODS code E85124. Data refreshed 31 August 2026.

Location and contact

139 Lillie Road, London, SW6 7SX

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GP Patient Survey 2026

What registered patients reported

86 completed questionnaires · 7.9% response rate.

67.9%

Overall experience was good

Confidence interval 3.7%–99.2%
62.9%

Experience of contacting the practice was good

Confidence interval 2.8%–99%
90.4%

Last appointment met the patient’s needs

Confidence interval 5.3%–99.9%
88.6%

Healthcare professional was good at listening

Confidence interval 5.3%–99.9%
83.1%

Healthcare professional treated the patient with care and concern

Confidence interval 4.7%–99.8%
88.7%

Patient had confidence and trust in the healthcare professional

Confidence interval 5.2%–99.9%
77.1%

Reception and administrative team were helpful

Confidence interval 3.1%–99.7%
45.5%

Contacting the practice by phone was easy

Confidence interval 1.1%–98.4%
61.7%

Contacting the practice through its website was easy

Confidence interval 2.4%–99%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of GP at hand

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

21 May 2019Published CQC reportSee the official record for the report

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

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Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.