Registered from 14 December 2018.
GP practice · independent evidence profile
Horizon Health Centre
68 Lonsdale Avenue, Weston-super-mare, Somerset, BS23 3SJ
CQC location 1-6119242864NHS organisation code L81670
A registered address may be where care is managed rather than delivered.
ODS code L81670. Data refreshed 31 August 2026.
Location and contact
68 Lonsdale Avenue, Weston-super-mare, Somerset, BS23 3SJ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Horizon Health Centre
Assessment dated 2 July 2024. Published 4 October 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The recent GP Patient Survey results for 2024 showed people had confidence in the healthcare professional they saw and felt involved in decisions about their treatment. Whilst our assessment did not find any elements of care not meeting the expected standard, some people expressed difficulty in accessing care, support, and treatment in a way that met their needs or preferences. We asked the service to share a link with people so they could share their feedback with CQC and although we saw this on display at the service, we did not receive an increase in feedback.
GP Patient Survey 2026
What registered patients reported
107 completed questionnaires · 14.7% response rate.
Overall experience was good
Confidence interval 66.6%–74.6%Experience of contacting the practice was good
Confidence interval 60.2%–68.7%Last appointment met the patient’s needs
Confidence interval 84.9%–90.7%Healthcare professional was good at listening
Confidence interval 79.2%–86.1%Healthcare professional treated the patient with care and concern
Confidence interval 77.4%–84.5%Patient had confidence and trust in the healthcare professional
Confidence interval 84%–90%Reception and administrative team were helpful
Confidence interval 71%–78.7%Contacting the practice by phone was easy
Confidence interval 48%–57.5%Contacting the practice through its website was easy
Confidence interval 50.5%–60.9%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Horizon Health Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
19 December 2023Inspected but not ratedCQC rating history
1 September 2023InadequateCQC rating history
22 August 2022Requires improvementCQC rating history
5 November 2021Requires improvementCQC rating history
22 January 2020Requires improvementCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.