Registered from 7 December 2018.
Dentist · independent evidence profile
Hightown Orthodontic Practice - Total Orthodontics
38-40, Hightown, Crewe, CW1 3BY
CQC location 1-6102510135NHS organisation code V04696
A registered address may be where care is managed rather than delivered.
ODS code V04696. Data refreshed 31 August 2026.
Location and contact
38-40, Hightown, Crewe, CW1 3BY
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
The service has met the regulations
Effective
The service has met the regulations
Responsive
The service has met the regulations
Safe
The service has met the regulations
Well-led
The service has met the regulations
Latest published evidence
Ongoing Assessment for Hightown Orthodontic Practice - Total Orthodontics
Assessment dated 24 April 2025. Published 6 January 2026.
What CQC reported
Not applicable
People’s experience
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. During our inspection we reviewed patient feedback from a number of sources. For example, on-line feedback, reviews posted on the practice website, and feedback given by text message to the practice following appointments. Patients commented positively about the orthodontic care team. Patients felt able to book appointments within an acceptable timescale for their needs. Patients commented positively on the treatment journey and the care they experienced. Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Patients commented that they were supported to maintain their oral health and were provided with appropriate information and resources; they were aware of the regimen they needed to adhere to, to achieve the desired results from their orthodontic treatment. The practice shared patient feedback with the team. All feedback was considered as part of the practice commitment to continuous improvement.
Community experiences
Patient reviews of Hightown Orthodontic Practice - Total Orthodontics
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Dentist
Regulated activities
Treatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.