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GP practice · independent evidence profile

Bilston Family Practice

Bilston Health Centre, Prouds Lane, Bilston, West Midlands, WV14 6PW

CQC location 1-6033171302NHS organisation code M92627
Current overall CQC ratingNot yet ratedNo assessment date recorded
Active registrationRegistered

Registered from 21 November 2018.

Registered addressBilston Health Centre, Prouds Lane, Bilston, West Midlands, WV14 6PW

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Black Country Integrated Care Board

ODS code M92627. Data refreshed 31 August 2026.

Location and contact

Bilston Health Centre, Prouds Lane, Bilston, West Midlands, WV14 6PW

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

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GP Patient Survey 2026

What registered patients reported

79 completed questionnaires · 19.8% response rate.

80.6%

Overall experience was good

Confidence interval 72.1%–86.9%
83.3%

Experience of contacting the practice was good

Confidence interval 75%–89.3%
84.4%

Last appointment met the patient’s needs

Confidence interval 76.2%–90.1%
82%

Healthcare professional was good at listening

Confidence interval 73.4%–88.2%
83.2%

Healthcare professional treated the patient with care and concern

Confidence interval 74.7%–89.2%
89.4%

Patient had confidence and trust in the healthcare professional

Confidence interval 81.8%–94.1%
87.4%

Reception and administrative team were helpful

Confidence interval 79.7%–92.4%
83%

Contacting the practice by phone was easy

Confidence interval 74.4%–89.1%
60.3%

Contacting the practice through its website was easy

Confidence interval 45%–73.7%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Bilston Family Practice

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injuryDiagnostic and screening procedures

Specialisms

Services for everyone

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

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Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.