Registered from 1 April 2013.
GP practice · independent evidence profile
Four Acre Health Centre
Burnage Avenue, Clock Face, St. Helens, Merseyside, WA9 4QB
CQC location 1-600127824NHS organisation code N83021
A registered address may be where care is managed rather than delivered.
ODS code N83021. Data refreshed 31 August 2026.
Location and contact
Burnage Avenue, Clock Face, St. Helens, Merseyside, WA9 4QB
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Four Acre Health Centre
Assessment dated 6 February 2026. Published 14 April 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The provider encouraged feedback from people who used the service to make improvements. Friends and Family Test data shared by the practice showed that people’s experience of the service was positive with regards to the care and treatment provided and in their interactions with staff. Feedback sent directly to CQC showed that patient experience of the practice was positive. The results of the National GP Patient Survey were lower than local and national average scores for patient satisfaction about access. During the assessment, the practice highlighted efforts they were making to improve access, patient experience and communication systems for patients to further improve the feedback given by patients. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG felt listened to and could make suggestions for improvements which would be acted upon.
GP Patient Survey 2026
What registered patients reported
101 completed questionnaires · 23.1% response rate.
Overall experience was good
Confidence interval 57.5%–80.1%Experience of contacting the practice was good
Confidence interval 54%–77.5%Last appointment met the patient’s needs
Confidence interval 85.7%–98.2%Healthcare professional was good at listening
Confidence interval 83.3%–97.1%Healthcare professional treated the patient with care and concern
Confidence interval 82%–96.5%Patient had confidence and trust in the healthcare professional
Confidence interval 88.6%–99.2%Reception and administrative team were helpful
Confidence interval 83.6%–97.3%Contacting the practice by phone was easy
Confidence interval 30.9%–55.8%Contacting the practice through its website was easy
Confidence interval 48.7%–80.5%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Four Acre Health Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
13 February 2023Requires improvementCQC rating history
25 May 2022InadequateCQC rating history
20 December 2021InadequateCQC rating history
19 October 2021InadequateCQC rating history
24 April 2020Requires improvementCQC rating history
10 August 2016GoodCQC rating history
11 June 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.