Registered from 1 April 2013.
GP practice · independent evidence profile
Nork Clinic
63 Nork Way, Banstead, Surrey, SM7 1HL
CQC location 1-594075789NHS organisation code H81011
A registered address may be where care is managed rather than delivered.
ODS code H81011. Data refreshed 31 August 2026.
Location and contact
63 Nork Way, Banstead, Surrey, SM7 1HL
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Nork Clinic
Assessment dated 17 November 2025. Published 30 March 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Patients were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey 2025 and the NHS Friends and Family Test, showed patients were satisfied with practices. The National GP Patient Survey 2025 results from January to March 2025 showed patient satisfaction at this practice was generally in line with or above local and national averages. We noted that of 355 surveys sent, 121 were returned (34% response rate). We also noted 84% rated their experience as good (national average: 75%). NHS Friends and Family Test indicated high satisfaction with care and treatment. The practice had an active Patient Participation Group (PPG). The practice was trying to recruit a wider group of patients to represent the views of patients using the practice.
GP Patient Survey 2026
What registered patients reported
114 completed questionnaires · 31% response rate.
Overall experience was good
Confidence interval 69.4%–81.7%Experience of contacting the practice was good
Confidence interval 62.1%–75.6%Last appointment met the patient’s needs
Confidence interval 83.9%–93.1%Healthcare professional was good at listening
Confidence interval 77.8%–88.6%Healthcare professional treated the patient with care and concern
Confidence interval 79.7%–90%Patient had confidence and trust in the healthcare professional
Confidence interval 87.8%–95.7%Reception and administrative team were helpful
Confidence interval 78.9%–89.5%Contacting the practice by phone was easy
Confidence interval 46.1%–60.8%Contacting the practice through its website was easy
Confidence interval 43.1%–59.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Nork Clinic
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
14 June 2016GoodCQC rating history
25 June 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.