Registered from 1 April 2013.
GP practice · independent evidence profile
Spital Surgery
1-1A Lancelyn Precinct, Spital Road, Wirral, Merseyside, CH63 9JP
CQC location 1-591800482NHS organisation code N85617
A registered address may be where care is managed rather than delivered.
ODS code N85617. Data refreshed 31 August 2026.
Location and contact
1-1A Lancelyn Precinct, Spital Road, Wirral, Merseyside, CH63 9JP
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Spital Surgery
Assessment dated 2 June 2026. Published 18 August 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The provider encouraged and used feedback from people who used the service to make improvements. As part of our assessment, we reviewed feedback from people to understand their views and experience of the service. People were very positive about the quality of their care and treatment. They described how staff treated them with kindness and compassion and respected their privacy. The results of the National GP Patient Survey 2025 showed the practice received similar to, or higher than local and national average scores for patient satisfaction. The results showed that patients felt positive about their overall experience of the service; patients felt listened to, treated with care and concern, involved in decisions about their care and treatment, and had confidence and trust in the healthcare professionals. Patients also felt they could access the service easily. Recent results from the NHS Friends and Family Test showed that people were highly positive about their experience of the service with very complimentary feedback about staff in all roles. People who used the service were given the opportunity to give feedback to CQC on their care and experiences. We received feedback from 85 people and responses were highly positive overall. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how leaders made positive changes as a result of their feedback.
GP Patient Survey 2026
What registered patients reported
112 completed questionnaires · 35.4% response rate.
Overall experience was good
Confidence interval 91.9%–97.5%Experience of contacting the practice was good
Confidence interval 89.9%–96.3%Last appointment met the patient’s needs
Confidence interval 95.5%–99.3%Healthcare professional was good at listening
Confidence interval 91.5%–97.2%Healthcare professional treated the patient with care and concern
Confidence interval 93%–98.1%Patient had confidence and trust in the healthcare professional
Confidence interval 96.3%–99.6%Reception and administrative team were helpful
Confidence interval 95.9%–99.5%Contacting the practice by phone was easy
Confidence interval 82.3%–91.2%Contacting the practice through its website was easy
Confidence interval 62.8%–79.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Spital Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
26 June 2018GoodCQC rating history
19 March 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.