Registered from 1 April 2013.
GP practice · independent evidence profile
The Mill Medical Practice
Catteshall Mill, Catteshall Road, Godalming, Surrey, GU7 1JW
CQC location 1-586241303NHS organisation code H81021
A registered address may be where care is managed rather than delivered.
ODS code H81021. Data refreshed 31 August 2026.
Location and contact
Catteshall Mill, Catteshall Road, Godalming, Surrey, GU7 1JW
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is exceptionally caring
Effective
This service is exceptionally effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for The Mill Medical Practice
Assessment dated 4 September 2025. Published 5 January 2026.
What CQC reported
The service is performing exceptionally well.
People’s experience
Patients were very positive about the quality of their care and treatment. Recent survey results, including from the National GP patient survey and the NHS Friends and Family Test, showed patients were very satisfied with services. For example, the 2025 GP patient survey results were all above the national average including for overall experience and access. We also noted that 86%of respondents described their overall experience of this GP practice as good or very good, compared to the national result of 75%. CQC received 90 comments from patients and the overwhelming majority of these were positive. Less positive comments were mainly about the appointment system. There was an active patient participation group who met 5 to 6 times a year. One of the members told us the practice had demonstrated a commitment to working in partnership with the Patient Participation Group (PPG) and had established lines of communication and opportunities for the PPG to contribute. They were able to share with us examples of where their views were heard and had been acted on. The practice also received positive responses from NHS Friends and Family Test Feedback. In June 2025 out of 386 responses, 97% considered the surgery to be very good or good. In July out of 522 responses, 97% considered the surgery to be very good or good, and in August out of 407 responses, 97% considered the surgery to be very good, or good.
GP Patient Survey 2026
What registered patients reported
96 completed questionnaires · 27.8% response rate.
Overall experience was good
Confidence interval 65.3%–93.7%Experience of contacting the practice was good
Confidence interval 69.2%–95.7%Last appointment met the patient’s needs
Confidence interval 78.4%–99%Healthcare professional was good at listening
Confidence interval 71.3%–96.7%Healthcare professional treated the patient with care and concern
Confidence interval 70.1%–96.2%Patient had confidence and trust in the healthcare professional
Confidence interval 81.7%–99.7%Reception and administrative team were helpful
Confidence interval 75.4%–98.1%Contacting the practice by phone was easy
Confidence interval 49.9%–84.6%Contacting the practice through its website was easy
Confidence interval 35.5%–83.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The Mill Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
20 July 2016OutstandingCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.