Registered from 1 April 2013.
GP practice · independent evidence profile
Petersfield Surgery
70 Petersfield Avenue, Harold Hill, Romford, Essex, RM3 9PD
CQC location 1-584983961NHS organisation code F82010
A registered address may be where care is managed rather than delivered.
ODS code F82010. Data refreshed 31 August 2026.
Location and contact
70 Petersfield Avenue, Harold Hill, Romford, Essex, RM3 9PD
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Petersfield Surgery
Assessment dated 8 July 2026. Published 19 August 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience. The 2026 National GP Patient Survey results had 120 responses which showed people were mostly satisfied with services provided. For example, 92% of patients stated their needs were met and 74% stated they had a very or fairly good overall experience, which were both in line with the national and local averages. In addition, 92% stated they had confidence and trust in the healthcare professional they saw or spoke to, and 83% stated the healthcare professional was good at listening to them. The leaders also monitored the Friends and Family Test feedback which they reported was mainly positive.
GP Patient Survey 2026
What registered patients reported
120 completed questionnaires · 23.7% response rate.
Overall experience was good
Confidence interval 66.4%–80%Experience of contacting the practice was good
Confidence interval 66.8%–80.5%Last appointment met the patient’s needs
Confidence interval 86.4%–95.4%Healthcare professional was good at listening
Confidence interval 76.5%–88.4%Healthcare professional treated the patient with care and concern
Confidence interval 76.7%–88.6%Patient had confidence and trust in the healthcare professional
Confidence interval 86%–95.1%Reception and administrative team were helpful
Confidence interval 78%–89.3%Contacting the practice by phone was easy
Confidence interval 56%–71.3%Contacting the practice through its website was easy
Confidence interval 46.3%–67.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Petersfield Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
6 April 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.