Registered from 1 April 2013.
GP practice · independent evidence profile
Castle Mead Medical Centre
33 Hill Street, Hinckley, Leicestershire, LE10 1DS
CQC location 1-584924244NHS organisation code C82075
A registered address may be where care is managed rather than delivered.
ODS code C82075. Data refreshed 31 August 2026.
Location and contact
33 Hill Street, Hinckley, Leicestershire, LE10 1DS
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Castle Mead Medical Centre
Assessment dated 8 June 2026. Published 28 August 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed feedback from people who used the service to understand their views and experiences. The feedback received was positive about the quality of care and treatment provided, with only a small number of comments containing mixed views. People described the care provided using terms such as excellent, amazing, and second to none. This positive feedback was reflected in the results of recent surveys, including the 2026 National GP Patient Survey, which indicated high levels of patient satisfaction. The survey results demonstrated that the service performed significantly above national averages. For example, 85.6% of respondents were positive about their overall experience of the GP practice, compared to the national average of 75.4%. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how leaders made positive changes because of feedback.
GP Patient Survey 2026
What registered patients reported
92 completed questionnaires · 27.5% response rate.
Overall experience was good
Confidence interval 73.1%–92.8%Experience of contacting the practice was good
Confidence interval 59.8%–84%Last appointment met the patient’s needs
Confidence interval 79.7%–96.4%Healthcare professional was good at listening
Confidence interval 85.1%–98.6%Healthcare professional treated the patient with care and concern
Confidence interval 82.2%–97.5%Patient had confidence and trust in the healthcare professional
Confidence interval 86.1%–98.9%Reception and administrative team were helpful
Confidence interval 85.6%–98.7%Contacting the practice by phone was easy
Confidence interval 51.1%–77.1%Contacting the practice through its website was easy
Confidence interval 29.6%–68.5%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Castle Mead Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
28 April 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.