Registered from 1 April 2013.
GP practice · independent evidence profile
Bridge Road Medical Centre
66-88 Bridge Road, Litherland, Liverpool, Merseyside, L21 6PH
CQC location 1-584905591NHS organisation code N84023
A registered address may be where care is managed rather than delivered.
ODS code N84023. Data refreshed 31 August 2026.
Location and contact
66-88 Bridge Road, Litherland, Liverpool, Merseyside, L21 6PH
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Bridge Road Medical Centre
Assessment dated 15 May 2025. Published 11 August 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The provider encouraged and used feedback from people who used the service to make improvements. Feedback we reviewed showed that patient experience of the service was positive overall in relation to the care and treatment they had received. The results of the national GP patient survey showed high levels of patient satisfaction with areas such as patients feeling listened to, being involved in decisions about their care and treatment, being treated with care and concern, having confidence and trust in the healthcare professionals and feeling that their needs were met, including consideration of their mental wellbeing. The results of the national patient survey in these areas had risen since the 2024 survey. Lower than national average scores were received in the national GP patient survey linked to patient satisfaction with access to the service, with lower than average scores for getting through to the practice by phone and people speaking to their preferred healthcare professional. Results for respondents being positive about their overall experience of the practice was 65%, which was lower than the national average of 75%. People who used the service were invited to provide feedback directly to CQC. The majority of responses we received were positive and included comments that indicated that people felt listened to and had been provided with sufficient information to make an informed decision about their care and treatment. Staff were described as ‘helpful’, ‘professional’ and ‘approachable’. Negative responses tended to be linked to people’s experience of accessing the service and trying to secure an appointment. The provider was working to improve people’s experience of the service in these areas. Recent results from the NHS Friends and Family Test, showed people overall were positive about their experience of the service. The provider also shared feedback with us from patient’s experience with the GPs. This was highly positive. People who used the service were provided with information about how to provide feedback or raise a complaint and feedback was used to drive improvement.
GP Patient Survey 2026
What registered patients reported
120 completed questionnaires · 21.2% response rate.
Overall experience was good
Confidence interval 62.9%–81.3%Experience of contacting the practice was good
Confidence interval 63.7%–82.2%Last appointment met the patient’s needs
Confidence interval 80.5%–94.2%Healthcare professional was good at listening
Confidence interval 83.6%–96%Healthcare professional treated the patient with care and concern
Confidence interval 78.2%–92.8%Patient had confidence and trust in the healthcare professional
Confidence interval 86.9%–97.6%Reception and administrative team were helpful
Confidence interval 74.1%–89.9%Contacting the practice by phone was easy
Confidence interval 36.5%–57.7%Contacting the practice through its website was easy
Confidence interval 38.2%–63.7%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Bridge Road Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
15 June 2016GoodCQC rating history
9 September 2014Published CQC reportSee the official record for the report
19 March 2014Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.