Registered from 1 April 2013.
GP practice · independent evidence profile
Lupset Health Centre
George A Green Court, Wakefield, West Yorkshire, WF2 8FE
CQC location 1-584714639NHS organisation code B87008
A registered address may be where care is managed rather than delivered.
ODS code B87008. Data refreshed 1 September 2026.
Location and contact
George A Green Court, Wakefield, West Yorkshire, WF2 8FE
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Safe
This service is safe
Well-led
This service is well-led
Effective
This service is effective
Caring
This service is caring
Responsive
This service is responsive
Latest published evidence
Ongoing Assessment for Lupset Health Centre
Assessment dated 5 April 2024. Published 31 May 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Data from the 2023 National GP Patient Survey showed that patient satisfaction with GP practice access was below national and local averages. For example, only 21% of respondents reported that it was easy to get through to someone at the GP practice on the telephone. This was below the national average of 49.6%. The practice had since 2019 consistently performed below national averages for this measure. In addition, only 30.3% of respondents were either very happy or fairly happy with their GP appointment times at the practice compared to 55.3% for other local practices and 52.8% nationally. The practice had shown a sharp decline for this figure from 2022 to 2023 as satisfaction had fallen from a previous 50% to 30.3%. The overall positive experience of making an appointment at 32.4% was also below the local average of 57.3% and the national average of 54.4%. Results from the NHS Friends and Family Test (FFT) were reviewed, and we found them to be generally positive. From September 2023 to February 2024 the practice had received 1,670 responses. Of these 1,520 rated the practice as either very good or good, and only 71 rated the practice as either very poor or poor. We saw that the practice actively analysed survey results and patient feedback. The practice had developed an action plan which sought to continue to improve patient satisfaction, and had implemented actions from this plan. Actions included the installation of a new telephony system which offered patient call back, increased staffing at peak times to answer telephone calls, and promotion of online access. We heard that issues related to access had been discussed with members of the Patient Participation Group (PPG), and that the PPG had conducted a recent survey of patients regarding appointments and access. The results of which showed that from 93 responses 71% of patients attended an appointment within 3 days of booking (other patients had made pre-bookable appointments for a future date).
GP Patient Survey 2026
What registered patients reported
96 completed questionnaires · 20.1% response rate.
Overall experience was good
Confidence interval 61.2%–87.7%Experience of contacting the practice was good
Confidence interval 42.7%–73%Last appointment met the patient’s needs
Confidence interval 80.3%–98%Healthcare professional was good at listening
Confidence interval 62.3%–88.6%Healthcare professional treated the patient with care and concern
Confidence interval 67.7%–92%Patient had confidence and trust in the healthcare professional
Confidence interval 83.6%–99%Reception and administrative team were helpful
Confidence interval 62.3%–88.6%Contacting the practice by phone was easy
Confidence interval 19.9%–49.6%Contacting the practice through its website was easy
Confidence interval 19%–60.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Lupset Health Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
23 August 2022GoodCQC rating history
12 December 2017GoodCQC rating history
10 December 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.