Registered from 1 April 2013.
GP practice · independent evidence profile
Brinsley Avenue Practice
11 Brinsley Avenue, Trentham, Stoke On Trent, Staffordshire, ST4 8LT
CQC location 1-583495396NHS organisation code M83601
A registered address may be where care is managed rather than delivered.
ODS code M83601. Data refreshed 31 August 2026.
Location and contact
11 Brinsley Avenue, Trentham, Stoke On Trent, Staffordshire, ST4 8LT
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Brinsley Avenue Practice
Assessment dated 25 November 2025. Published 13 April 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey, showed people were satisfied with services. For example, 76% of respondents to the GP patient survey responded positively to the overall experience of their GP practice. This was comparable with the national average of 75%. The survey also showed that of the 7 indicators we looked at, all were comparable with the national averages. There was an active patient participation group (PPG) who represented the views of people using the service. A representative from the PPG described how managers made positive changes because of feedback. For example, a display board in the waiting room of photos of staff with their name and role, cutting back hedges obscuring access to the car park and purchasing of chairs with arms for the waiting room to enable people with limited mobility. We received extremely positive feedback from all the 5 care homes where the service provided care and treatment. They told us the practice, and especially the GPs, were extremely approachable and listened and acted on the views of the nurses working in the homes.
GP Patient Survey 2026
What registered patients reported
121 completed questionnaires · 35.8% response rate.
Overall experience was good
Confidence interval 79.8%–90.5%Experience of contacting the practice was good
Confidence interval 74.9%–86.8%Last appointment met the patient’s needs
Confidence interval 94.3%–99.3%Healthcare professional was good at listening
Confidence interval 79.9%–90.6%Healthcare professional treated the patient with care and concern
Confidence interval 85%–94.2%Patient had confidence and trust in the healthcare professional
Confidence interval 94.9%–99.5%Reception and administrative team were helpful
Confidence interval 85.3%–94.3%Contacting the practice by phone was easy
Confidence interval 64.1%–78.2%Contacting the practice through its website was easy
Confidence interval 19.6%–49.5%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Brinsley Avenue Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
21 November 2016OutstandingCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
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