Registered from 1 April 2013.
GP practice · independent evidence profile
Parbold Surgery
The Surgery, The Green, Parbold, Wigan, Lancashire, WN8 7DN
CQC location 1-583471641NHS organisation code P81096
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A registered address may be where care is managed rather than delivered.
Area information from the registered record does not establish who funds or commissions this service. ODS code P81096. Data refreshed 19 October 2026.
Location and contact
The Surgery, The Green, Parbold, Wigan, Lancashire, WN8 7DN
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Parbold Surgery
Assessment dated 20 July 2026. Published 1 October 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience of the service. This included speaking with people using the service at the time of our assessment and reviewing other feedback available to us. People were positive about the quality of their care and treatment. They described how staff treated them with kindness and compassion and respected their privacy. This was mirrored in the results of recent surveys, including the 2026 National GP Patient Survey, which showed most people were satisfied; 96% of respondents reported a good overall experience of this GP practice compared with 77% nationally and 78% locally. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how leaders made positive changes because of feedback, that they felt valued and listened to. The practice undertook a Friends and Family Test survey and found that in July 2026 95.6% of respondent reported they found the practice good or very good and in August 2026, the figure was 97.5%.
GP Patient Survey 2026
What registered patients reported
137 completed questionnaires · 43.9% response rate.
Overall experience was good
Confidence interval 92.9%–97.7%Experience of contacting the practice was good
Confidence interval 87.7%–94.3%Last appointment met the patient’s needs
Confidence interval 92.6%–97.5%Healthcare professional was good at listening
Confidence interval 93.1%–97.9%Healthcare professional treated the patient with care and concern
Confidence interval 93.1%–97.9%Patient had confidence and trust in the healthcare professional
Confidence interval 95.4%–99%Reception and administrative team were helpful
Confidence interval 95.5%–99.1%Contacting the practice by phone was easy
Confidence interval 88%–94.6%Contacting the practice through its website was easy
Confidence interval 71.2%–86.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
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Community experiences
Patient reviews of Parbold Surgery
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
1 September 2021GoodCQC rating history
1 April 2020Inspected but not ratedCQC rating history
17 December 2019Requires improvementCQC rating history
28 March 2019Requires improvementCQC rating history
19 July 2018Requires improvementCQC rating history
23 May 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.