Registered from 1 April 2013.
GP practice · independent evidence profile
St Mark's Medical Centre
42 Derby Road, Southport, Merseyside, PR9 0TZ
CQC location 1-582558053NHS organisation code N84021
A registered address may be where care is managed rather than delivered.
ODS code N84021. Data refreshed 31 August 2026.
Location and contact
42 Derby Road, Southport, Merseyside, PR9 0TZ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Well-led
This service is well-led
Safe
This service is safe
Effective
This service is effective
Responsive
This service is responsive
Latest published evidence
Ongoing Assessment for St Mark's Medical Centre
Assessment dated 8 February 2024. Published 14 May 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The National GP Patient Survey data was significantly below the national average for telephone access, and below the national average for satisfaction with appointment times, making an appointment and the appointment offered. The practice had reviewed and responded to this feedback and was monitoring patient satisfaction with access through patient surveys and through their Patient Participation Group (PPG).
Patient feedback gathered by Healthwatch was mixed regarding access. A survey by an external service was carried out in 2022 which indicated 78% of all ratings, including access were very good or good. A further survey had been undertaken in 2023 and although the results were not available initial indications were that further improvements had been made.
We recognise the pressure that practices are currently working under, and the efforts staff are making to maintain levels of access for their patients. At the same time, our strategy makes a commitment to deliver regulation driven by people’s needs and experiences of care. Although we saw the practice was attempting to improve access, this was not yet reflected in the National GP Patient Survey data.
GP Patient Survey 2026
What registered patients reported
106 completed questionnaires · 21.3% response rate.
Overall experience was good
Confidence interval 34.4%–83%Experience of contacting the practice was good
Confidence interval 26%–76.4%Last appointment met the patient’s needs
Confidence interval 62.9%–98.6%Healthcare professional was good at listening
Confidence interval 58%–97%Healthcare professional treated the patient with care and concern
Confidence interval 52.9%–95.1%Patient had confidence and trust in the healthcare professional
Confidence interval 71.4%–99.9%Reception and administrative team were helpful
Confidence interval 58%–97.2%Contacting the practice by phone was easy
Confidence interval 19.9%–71.3%Contacting the practice through its website was easy
Confidence interval 13.5%–77.9%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of St Mark's Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
27 April 2023Inspected but not ratedCQC rating history
24 April 2019GoodCQC rating history
8 October 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.