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GP practice · independent evidence profile

Launceston Close Surgery

9-10 Launceston Close, Winsford, Cheshire, CW7 1LY

CQC location 1-582249207NHS organisation code N81074
Current overall CQC ratingGoodAssessment dated 14 August 2024
Active registrationRegistered

Registered from 1 April 2013.

Registered address9-10 Launceston Close, Winsford, Cheshire, CW7 1LY

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Cheshire and Merseyside Integrated Care Board

ODS code N81074. Data refreshed 31 August 2026.

Location and contact

9-10 Launceston Close, Winsford, Cheshire, CW7 1LY

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Launceston Close Surgery

Assessment dated 14 August 2024. Published 22 October 2024.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

The provider encouraged and valued feedback from people who used the service.

Feedback that we have reviewed, showed that overall patient experience of the service is positive. The results of the national GP patient survey were in line with or higher than local and nation average scores for patient satisfaction. The results showed that patients generally felt positive about their overall experience of the service; patients felt listened to, treated with care and concern, were involved in decisions about their care and treatment, and had confidence and trust in the healthcare professionals involved.

The service received low numbers of written complaints and both verbal and written complaints were investigated, responded to and used to drive improvement.

Patients were given the opportunity to provide feedback to CQC via a link on the provider’s website. No feedback was received through this means.

GP Patient Survey 2026

What registered patients reported

128 completed questionnaires · 26.3% response rate.

85.3%

Overall experience was good

Confidence interval 80.2%–89.3%
86.9%

Experience of contacting the practice was good

Confidence interval 81.9%–90.6%
94.7%

Last appointment met the patient’s needs

Confidence interval 91.1%–97%
96.1%

Healthcare professional was good at listening

Confidence interval 92.8%–98%
95.5%

Healthcare professional treated the patient with care and concern

Confidence interval 91.9%–97.5%
98.1%

Patient had confidence and trust in the healthcare professional

Confidence interval 95.4%–99.3%
91.1%

Reception and administrative team were helpful

Confidence interval 86.7%–94.1%
85.7%

Contacting the practice by phone was easy

Confidence interval 80.5%–89.7%
66.7%

Contacting the practice through its website was easy

Confidence interval 54.4%–77.1%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Launceston Close Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

19 September 2016GoodCQC rating history
27 August 2015GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.