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GP practice · independent evidence profile

Whitemoor Medical Centre

Whitemoor Lane, Belper, Derbyshire, DE56 0JB

CQC location 1-582158435NHS organisation code C81038
Current overall CQC ratingGoodAssessment dated 22 August 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered addressWhitemoor Lane, Belper, Derbyshire, DE56 0JB

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Derby and Derbyshire Integrated Care Board

ODS code C81038. Data refreshed 31 August 2026.

Location and contact

Whitemoor Lane, Belper, Derbyshire, DE56 0JB

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
71%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
69%

This service is safe

Well-led

Good
79%

This service is well-led

Latest published evidence

Ongoing Assessment for Whitemoor Medical Centre

Assessment dated 22 August 2025. Published 11 November 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. For example, data from the GP patient survey showed that 89% of respondents responded positively to their overall experience of their GP practice. This was above the national average of 75%. There was a very active patient participation group (PPG) who represented the views of people using the service. A representative from the PPG described how managers made positive changes because of feedback. They told us leaders went to them for information and assistance and valued the opinions of the PPG. For example, improving patient education regarding the use of the NHS app.

GP Patient Survey 2026

What registered patients reported

136 completed questionnaires · 39.4% response rate.

83.4%

Overall experience was good

Confidence interval 75.1%–89.4%
74.1%

Experience of contacting the practice was good

Confidence interval 64.8%–81.7%
92.4%

Last appointment met the patient’s needs

Confidence interval 85.4%–96.2%
90.5%

Healthcare professional was good at listening

Confidence interval 83.2%–94.9%
90.4%

Healthcare professional treated the patient with care and concern

Confidence interval 83%–94.7%
96.6%

Patient had confidence and trust in the healthcare professional

Confidence interval 90.9%–98.8%
94.1%

Reception and administrative team were helpful

Confidence interval 87.7%–97.2%
70.3%

Contacting the practice by phone was easy

Confidence interval 60.8%–78.4%
60.9%

Contacting the practice through its website was easy

Confidence interval 45.4%–74.4%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Whitemoor Medical Centre

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

6 June 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.