Registered from 1 April 2013.
GP practice · independent evidence profile
The Hollies Medical Practice
Tamworth Health Centre, Upper Gungate, Tamworth, Staffordshire, B79 7EA
CQC location 1-582019375NHS organisation code M83088
A registered address may be where care is managed rather than delivered.
ODS code M83088. Data refreshed 31 August 2026.
Location and contact
Tamworth Health Centre, Upper Gungate, Tamworth, Staffordshire, B79 7EA
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is not always effective
Responsive
This service is responsive
Safe
This service is not always safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for The Hollies Medical Practice
Assessment dated 1 July 2025. Published 21 January 2026.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
People were positive about the quality of their care and treatment. Recent survey results from the National GP Patient Survey showed people were satisfied with services. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers made positive changes because of feedback, such as implementing a screen in the reception areas which contained information about different services people could access.
GP Patient Survey 2026
What registered patients reported
111 completed questionnaires · 25.9% response rate.
Overall experience was good
Confidence interval 64.1%–95.9%Experience of contacting the practice was good
Confidence interval 53.7%–91%Last appointment met the patient’s needs
Confidence interval 73.6%–99.1%Healthcare professional was good at listening
Confidence interval 71.1%–98.5%Healthcare professional treated the patient with care and concern
Confidence interval 66.1%–97%Patient had confidence and trust in the healthcare professional
Confidence interval 76.2%–99.7%Reception and administrative team were helpful
Confidence interval 69.6%–98.2%Contacting the practice by phone was easy
Confidence interval 35.4%–79.3%Contacting the practice through its website was easy
Confidence interval 37.4%–85.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The Hollies Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
3 March 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
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