Registered from 1 April 2013.
GP practice · independent evidence profile
Valley View Surgery
Undercliffe Health Care Centre, 17 Lowther Street, Bradford, West Yorkshire, BD2 4RA
CQC location 1-581753600NHS organisation code B83626
A registered address may be where care is managed rather than delivered.
ODS code B83626. Data refreshed 1 September 2026.
Location and contact
Undercliffe Health Care Centre, 17 Lowther Street, Bradford, West Yorkshire, BD2 4RA
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is not always caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Valley View Surgery
Assessment dated 16 May 2025. Published 22 October 2025.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
As part of the assessment process, we asked the practice to invite patients to share their experience of the service via the Give Feedback on Care form on the Care Quality Commission website. We received 15 responses, 14 of which were positive about the service they had received from the practice. The National GP Patient Survey for 2025 showed that the practice was performing in line with national averages in areas such as patients feeling that the healthcare professional they saw had all the information they needed about them during their last appointment, and patients having confidence and trust in the healthcare professional they saw or spoke to during their last appointment. The practice did not perform as well in areas such as patients finding it easy to contact the practice using their website or being offered a choice of time or day when they last tried to make an appointment. Of the 102 patients who completed the survey, 51% described their overall experience of the practice as good, compared to the local average of 70% and national average of 75%. Feedback from representatives from the patient participation group, regarding their interactions with the practice, was positive. The NHS Friends and Family Test data from March to June 2025 showed that at least 60% of respondents rated their overall experience of the practice as good or very good each month, however there were 5 or fewer responses each month. The practice did not carry out its own patient surveys.
GP Patient Survey 2026
What registered patients reported
102 completed questionnaires · 10.3% response rate.
Overall experience was good
Confidence interval 54.3%–67.6%Experience of contacting the practice was good
Confidence interval 50.6%–64.3%Last appointment met the patient’s needs
Confidence interval 69.5%–81.6%Healthcare professional was good at listening
Confidence interval 64.6%–77.4%Healthcare professional treated the patient with care and concern
Confidence interval 65.9%–78.5%Patient had confidence and trust in the healthcare professional
Confidence interval 71.7%–83.6%Reception and administrative team were helpful
Confidence interval 69.4%–81.2%Contacting the practice by phone was easy
Confidence interval 23.4%–36.2%Contacting the practice through its website was easy
Confidence interval 25%–44.5%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Valley View Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
28 November 2019GoodCQC rating history
13 July 2016GoodCQC rating history
25 June 2014Published CQC reportSee the official record for the report
30 November 2013Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.