Registered from 1 April 2013.
GP practice · independent evidence profile
York Road Surgery
55 York Road, Ilford, Essex, IG1 3AF
CQC location 1-581625308NHS organisation code F86657
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A registered address may be where care is managed rather than delivered.
Area information from the registered record does not establish who funds or commissions this service. ODS code F86657. Data refreshed 19 October 2026.
Location and contact
55 York Road, Ilford, Essex, IG1 3AF
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for York Road Surgery
Assessment dated 13 July 2026. Published 16 September 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience. The 2026 National GP Patient Survey results had 111 responses, this showed people were very positive with services provided and all the results were above the national or local averages. For example, 92% of patients stated their needs were met and 88% stated they had a very or fairly good overall experience, which were both above the national and local averages. In addition, 99% stated they had confidence and trust in the healthcare professional they saw or spoke to, the national average in comparison was 93% and the local 91%. CQC received 8 patients feedback which was very positive, examples of comments made were administrative staff and doctors go above and beyond to be helpful, empathetic, flexible and supportive of patient’s needs. We were provided with the minutes of the most recent Patient Participation Group meeting in 2026, which demonstrated the group discussed access to the practice, promotion of local services, patient involvement and access to medical records. The practice submitted unverified friends and family feedback (FFT) for July 2026 where they had received 32 responses and all with the exception of one was positive.
GP Patient Survey 2026
What registered patients reported
111 completed questionnaires · 12.8% response rate.
Overall experience was good
Confidence interval 81.2%–93%Experience of contacting the practice was good
Confidence interval 76.4%–89.7%Last appointment met the patient’s needs
Confidence interval 85.5%–95.8%Healthcare professional was good at listening
Confidence interval 86.8%–96.4%Healthcare professional treated the patient with care and concern
Confidence interval 82.3%–93.7%Patient had confidence and trust in the healthcare professional
Confidence interval 95.6%–99.9%Reception and administrative team were helpful
Confidence interval 78.2%–90.9%Contacting the practice by phone was easy
Confidence interval 54.8%–72.7%Contacting the practice through its website was easy
Confidence interval 60.3%–81.7%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
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Community experiences
Patient reviews of York Road Surgery
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
30 March 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.