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GP practice · independent evidence profile

Beech House Surgery

1 Ash Tree Road, Knaresborough, North Yorkshire, HG5 0UB

CQC location 1-581299746NHS organisation code B82069
Current overall CQC ratingGoodAssessment dated 28 May 2026
Active registrationRegistered

Registered from 1 April 2013.

Registered address1 Ash Tree Road, Knaresborough, North Yorkshire, HG5 0UB

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Humber and North Yorkshire Integrated Care Board

ODS code B82069. Data refreshed 1 September 2026.

Location and contact

1 Ash Tree Road, Knaresborough, North Yorkshire, HG5 0UB

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
80%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Beech House Surgery

Assessment dated 28 May 2026. Published 26 June 2026.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

As part of our assessment, we reviewed feedback from people who used Beech House Surgery to understand their views and experience of it. In feedback to the CQC, people were positive about the quality of their care and treatment at the surgery with the key themes identified in patient feedback being caring, compassionate and respectful staff; patients feeling listened to; fast access and responsiveness; strong clinical care and thoroughness; and a highly regarded reception team. This positivity was also reflected in the results of recent surveys, including the 2025 National GP Patient Survey and NHS Friends and Family feedback, which showed most people were satisfied with the surgery and the services it provided. Healthwatch information from March 2025 to March 2026 was also reviewed and no concerns were identified. Healthwatch acts as a champion for people using health and social care services and receives information of concern through various channels such as direct feedback from individuals, reports from local Healthwatch organisations, and data gathered from engagement activities like surveys and focus groups. We also received positive feedback from the local commissioning body, and the Primary Care Network (PCN). A PCN is a collaborative alliance of GP surgeries and other health and care providers that work together to enhance health services for their community Beech House Surgery had an active Patient Participation Group (PPG) which represented the views of people using the service. Representatives from the PPG described regular and meaningful engagement with practice leaders and said they were kept informed about proposed developments, service changes, and new ways of working that may affect patients. PPG members told us that leaders listened to feedback and had made positive changes as a result of suggestions from the group. The PPG also described organising two successful patient information and wellbeing events to raise awareness of services available through the surgery, which were well attended by patients. In addition, the group was involved in planning further patient engagement events covering areas such as appointment triage, menopause support, men’s health, and parent/carer baby health. PPG representatives also described supporting initiatives to improve digital access for patients, including work around digital appointment booking and helping patients understand and use NHS digital services such as the NHS App.

GP Patient Survey 2026

What registered patients reported

112 completed questionnaires · 34.1% response rate.

84.9%

Overall experience was good

Confidence interval 78%–89.9%
78.1%

Experience of contacting the practice was good

Confidence interval 70.4%–84.2%
92.2%

Last appointment met the patient’s needs

Confidence interval 86.5%–95.7%
84.4%

Healthcare professional was good at listening

Confidence interval 77.4%–89.6%
87%

Healthcare professional treated the patient with care and concern

Confidence interval 80.3%–91.6%
91.1%

Patient had confidence and trust in the healthcare professional

Confidence interval 85%–94.8%
86.6%

Reception and administrative team were helpful

Confidence interval 80%–91.3%
83.6%

Contacting the practice by phone was easy

Confidence interval 76.5%–88.8%
82.9%

Contacting the practice through its website was easy

Confidence interval 72.4%–90%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Beech House Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

22 December 2017GoodCQC rating history
31 May 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.