Registered from 1 April 2013.
GP practice · independent evidence profile
Great Ayton Health Centre
Rosehill, Great Ayton, Middlesbrough, Cleveland, TS9 6BL
CQC location 1-579870652NHS organisation code B82022
A registered address may be where care is managed rather than delivered.
ODS code B82022. Data refreshed 1 September 2026.
Location and contact
Rosehill, Great Ayton, Middlesbrough, Cleveland, TS9 6BL
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Great Ayton Health Centre
Assessment dated 19 June 2025. Published 17 September 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People who used this service were given the opportunity to provide feedback to CQC as part of this assessment. We received feedback from 42 people, and they were all positive about the quality of care and treatment provided by Great Ayton Health Centre. No negative feedback was received. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test showed people were satisfied with services offered by the practice. Recent information shared by Healthwatch was reviewed and no concerning issues, trends or themes were identified. Healthwatch acts as a champion for people using health and social care services, and they receive information of concern through various channels. This includes direct feedback from individuals, reports from local Healthwatch organisations, and data gathered from engagement activities like surveys and focus groups.They analyse this information to identify trends, highlight areas needing improvement, and inform decision-makers about public experiences and concerns. There was an active patient participation group (PPG) that represented the views of people using the service. They met regularly with the management team and described how the practice had engaged with them and how they felt listened to. They were also able to identify how, because of their feedback, the practice had made improvements such as installing a large electronic monitor in the waiting room which cycles through screens providing information and advice for patients. We received positive feedback from the local Integrated Care Board (ICB). An ICB is an NHS organisation in England responsible for planning and managing health services for a specific area within an Integrated Care System (ICS).
GP Patient Survey 2026
What registered patients reported
106 completed questionnaires · 40.3% response rate.
Overall experience was good
Confidence interval 93.8%–98.7%Experience of contacting the practice was good
Confidence interval 96.3%–99.7%Last appointment met the patient’s needs
Confidence interval 94.2%–98.9%Healthcare professional was good at listening
Confidence interval 93.3%–98.5%Healthcare professional treated the patient with care and concern
Confidence interval 93.3%–98.5%Patient had confidence and trust in the healthcare professional
Confidence interval 94.7%–99.1%Reception and administrative team were helpful
Confidence interval 98.2%–100%Contacting the practice by phone was easy
Confidence interval 92.2%–98%Contacting the practice through its website was easy
Confidence interval 81.5%–94.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Great Ayton Health Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
16 June 2017GoodCQC rating history
23 November 2016Requires improvementCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.