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GP practice · independent evidence profile

Mayford House Surgery

Mayford House Surgery, Boroughbridge Road, Northallerton, North Yorkshire, DL7 8AW

CQC location 1-577985237NHS organisation code B82075
Current overall CQC ratingGoodAssessment dated 20 April 2026
Active registrationRegistered

Registered from 1 April 2013.

Registered addressMayford House Surgery, Boroughbridge Road, Northallerton, North Yorkshire, DL7 8AW

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Humber and North Yorkshire Integrated Care Board

ODS code B82075. Data refreshed 1 September 2026.

Location and contact

Mayford House Surgery, Boroughbridge Road, Northallerton, North Yorkshire, DL7 8AW

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
80%

This service is caring

Effective

Good
79%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
79%

This service is well-led

Latest published evidence

Ongoing Assessment for Mayford House Surgery

Assessment dated 20 April 2026. Published 11 May 2026.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience of the service. This included reviewing other feedback available to us. People were positive about the quality of their care and treatment. They described how staff treated them with kindness, care and compassion and were knowledgeable in their delivery of care. This was mirrored in the results of recent surveys, including the 2025 National GP Patient Survey, which showed most people were satisfied. Where people sometimes found difficulties with access, the practice took immediate measures to make improvements. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how leaders made positive changes because of feedback.

GP Patient Survey 2026

What registered patients reported

109 completed questionnaires · 34.4% response rate.

83.4%

Overall experience was good

Confidence interval 73.3%–90.2%
74.3%

Experience of contacting the practice was good

Confidence interval 63.1%–83%
85.9%

Last appointment met the patient’s needs

Confidence interval 75.8%–92.2%
85.4%

Healthcare professional was good at listening

Confidence interval 75.1%–91.9%
85%

Healthcare professional treated the patient with care and concern

Confidence interval 74.7%–91.5%
95.8%

Patient had confidence and trust in the healthcare professional

Confidence interval 88.1%–98.6%
85.2%

Reception and administrative team were helpful

Confidence interval 75.3%–91.6%
57.3%

Contacting the practice by phone was easy

Confidence interval 45.4%–68.5%
63.6%

Contacting the practice through its website was easy

Confidence interval 44.4%–79.3%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Mayford House Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

13 December 2017GoodCQC rating history
2 March 2017Requires improvementCQC rating history
11 July 2016Requires improvementCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.