Registered from 19 September 2018.
GP practice · independent evidence profile
Newson Clinic
Winton House, Church Street, Stratford-upon-avon, CV37 6HB
CQC location 1-5774758390
A registered address may be where care is managed rather than delivered.
Organisation code not recorded. Data refreshed 31 August 2026.
Location and contact
Winton House, Church Street, Stratford-upon-avon, CV37 6HB
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is exceptionally effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is exceptionally well-led
Latest published evidence
Ongoing Assessment for Newson Clinic
Assessment dated 26 June 2025. Published 26 February 2026.
What CQC reported
The service is performing exceptionally well.
People’s experience
To hear from patients about their experiences we asked the service to share details of CQCs email and telephone number to provide their feedback. In addition, we provided the service with CQC comment card forms for patients to provide their written feedback about their experience. We received a total of 505 patient emails and telephone calls to our customer services centre and 57 written responses. Of the 505 patient emails and telephone calls, 438 were positive about their experience of the service; 25 were mixed; and 42 were negative. All 57 written patient feedback responses were positive. The results of CQC collated data of patient feedback for this assessment showed 88% of patients were positive about their experience of using Newson Clinic; 8% reported a negative experience; and 4% reported a mixed experience with both positive and negative aspects. We identified trends and themes from the patient feedback we received. Patients reporting a positive experience told us their care and treatment had improved their quality of life; they felt listened to; staff had treated them with kindness and respect; they were given a wealth of information and advice to help them make informed decisions about their care; and access to the service was easy and flexible. Patients told us: “I finally knew I didn’t have to suffer the effects of menopause ever again.” “I began to enjoy life again.” “It’s given me back my quality of life.” “Their care has literally transformed my life.” “They helped transform my life at a time when I felt most vulnerable.” “I can only thank them for making a huge difference in my life.” Patients reporting a negative experience told us they were concerned about the high levels of oestrogen they had been prescribed; side effects of medication including bleeding; concerns their treatment had promoted cancer; and financial costs of appointments and follow up appointments. Patients told us: “I felt unable to challenge the conclusions and prescriptions given to me…because of the financial pressure of paying for more consultations.” “The clinic refused to answer my questions unless I paid for further appointments.” “I felt the doctors were pushed into prescribing higher and higher doses of HRT when really they should have looked at other factors.” “During the consultation there was a strong emphasis on increasing my HRT dose.” In addition to patient feedback collated by CQC, as part of this assessment we reviewed patient survey data collated by Newson Clinic. Over a six-month period prior to our assessment, the service had received 2,216 responses to the post-appointment patient survey. Patients rated their consultation experience as follows: • Outstanding: 71% • Good: 27% • Average: 1% • Poor: 0.5% • Very Disappointing: 0.5% Patients rated their overall Newson Clinic experience as follows: • Outstanding: 67% • Good: 30% • Average: 2% • Poor: 0.5% • Very disappointing: 0.5%
GP Patient Survey 2026
What registered patients reported
Practice-level results will appear when an ODS match is available.
No 2026 practice-level survey result is matched to this record yet. This can happen for non-GP services, closed or newly registered practices, or records without a matching NHS organisation code.
Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Newson Clinic
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Family planningTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Caring for adults over 65 yrsCaring for adults under 65 yrs
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
5 November 2019GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.