Registered from 1 April 2013.
GP practice · independent evidence profile
Moss Grove Surgery - Kingswinford
15 Moss Grove, Kingswinford, West Midlands, DY6 9HS
CQC location 1-576853866NHS organisation code M87003
A registered address may be where care is managed rather than delivered.
ODS code M87003. Data refreshed 31 August 2026.
Location and contact
15 Moss Grove, Kingswinford, West Midlands, DY6 9HS
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Moss Grove Surgery - Kingswinford
Assessment dated 20 January 2026. Published 17 August 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. 97% of respondents to the National GP Patient Survey stated they were involved as much as they wanted to be in decisions about their care and treatment, 100% of respondents stated they had confidence and trust in the healthcare professional they saw or spoke to in their last general practice appointment and 98% of patients felt their needs were met during their last appointment. Telephone access was identified as an area for improvement, with only 36.1% of respondents finding it easy to get through to the practice by phone, compared with 48% locally and 53% nationally. Despite this, patients generally reported high levels of satisfaction with the care and treatment they received. The practice was aware of this issue and was actively reviewing and managing its resources to improve telephone access and responsiveness. Leaders demonstrated an understanding of the pressures affecting patient access and were taking steps to ensure resources were deployed effectively to meet patient demand and improve the overall patient experience. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how they worked with the practice to make positive changes in response to patient feedback.
GP Patient Survey 2026
What registered patients reported
100 completed questionnaires · 27.5% response rate.
Overall experience was good
Confidence interval 43.6%–92.8%Experience of contacting the practice was good
Confidence interval 34.1%–86.6%Last appointment met the patient’s needs
Confidence interval 59.3%–98.8%Healthcare professional was good at listening
Confidence interval 55%–97.6%Healthcare professional treated the patient with care and concern
Confidence interval 52.9%–96.9%Patient had confidence and trust in the healthcare professional
Confidence interval 61.3%–99.2%Reception and administrative team were helpful
Confidence interval 50.7%–96.4%Contacting the practice by phone was easy
Confidence interval 7.7%–59%Contacting the practice through its website was easy
Confidence interval 28.4%–88.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Moss Grove Surgery - Kingswinford
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
10 March 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
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